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Jobs in Parvati Paytha, Pune Region
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SMT Innovative
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Back Office Executive

Back Office Executive

SMT Innovative

2 - 31 years

1 - 3 Lacs

Parvati Paytha, Pune Region

Posted:5 days ago| Platform: Apna logo

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Skills Required

service support crm excel logistics processing communication management resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:📞 Telesales:Make outbound calls to potential or existing customers to inform them about products/services. Follow up on sales inquiries and convert leads into sales or appointments. Understand customer requirements and provide accurate product/service information. 🧾 Back Office Support:Maintain and update CRM or Excel records of customer interactions, leads, and sales. Coordinate with the field sales team, service department, and logistics for order processing. Prepare quotations, invoices, and customer communication as required. 👥 Customer Relationship Management:Build and maintain positive relationships with customers. Resolve queries or route them to the appropriate team. Ensure prompt follow-up and communication to enhance customer satisfaction.

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Back Office Executive

Parvati Paytha, Pune Region

2.0 - 31.0 yrs

INR 1 - 3 Lacs

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Back Office Executive