Back Office Coordinator

Role Overview: As a Back Office Coordinator, your main responsibility will be to support the daily operations of the organization by efficiently managing administrative and operational tasks. You should possess strong organizational and communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Key Responsibilities: - Administrative Support: - Handle day-to-day back-office activities including documentation, record keeping, and correspondence. - Manage filing systems (both physical and digital) while ensuring data confidentiality. - Outbound Calling: - Make daily outbound calls to potential or existing customers to explain products, services, or offers and schedule appointments. - Follow up on customer inquiries and previous communications. - Inbound Calls: - Professionally handle incoming calls and provide information about products or services. - Address customer questions, complaints, and requests promptly. - Customer Relationship Management: - Maintain a positive relationship with customers by providing excellent service and support. - Identify customer needs and suggest suitable products or services. Qualifications Required: - High school diploma / Bachelor's degree in any discipline. - Freshers are encouraged to apply. - Excellent verbal communication skills in Hindi & English. - Strong interpersonal, negotiation, and problem-solving abilities. If you are interested in this opportunity, please send your CV to hr@assureitinfra.com or message at 8003394932. Please note that this is a full-time, permanent position with the work location being in person.,