256 B2B Collection Jobs - Page 11

Identifies delinquent accounts, works with customers to facilitate receivables, assists clients in resolving questions and problems with invoices. Collaborate with the Client Services Dept to settle collections issues & finalize credit/debit memos. Required Candidate profile Graduate with 3-4 years of collections experience Must have Workday experience Good Communication Must be comfortable with US Shift

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager/Senior Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~20 to 25/50-75 people. Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications B.Com graduation (MBA – Finance preferred) Relevant work experience in Order to Cash Preferred qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Hi Connections, Hiring Senior Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Minimum : 2 years exp in Collections Preferred Location: Tamil Nadu, Bangalore, Hyderabad, Bhopal, Mumbai, Kochi 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com

Research and resolve account receivables balances, making regularly scheduled courtesy calls to the client Follow up to ensure that promises to pay are met & accounts are kept up to date Maintain appropriate records, notating actions, calls and due dates in the system Timely review accounts according to company / regional policies Identify issues attributing to misapplied, unapplied and overpaid receipts and discuss them with cross functional team of Specialists for resolution Review and monitor assigned accounts and create applicable client AR monitoring reports Work effectively with clients and other team members to resolve billing corrections, while maintaining a positive and friendly client relationship Meet and exceed all monthly and quarterly targets

The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction Minimum Qualification : Bachelors degree in any field Master’s degree preferred Experience : Minimum of 2 years of work experience in collections

Management Level 5 Finance and Accounting Process works on accounting processes from across the world. The team has an active participation in the corporate drive for process standardization and enhancements, which has resulted in higher efficiencies, uniformity of accounting practices and quality & consistent management reporting. We Offer As an employee with Maersk you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We arent all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance. Key Responsibilities Leads a high performing team of KC AR Managers responsible for end-to-end execution of AR activities and fulfilment of KPIs for a set of Global Key Client Verticals. Proactively engages with relevant stakeholders to provide visibility of outstanding receivables and establish needed partnerships to fix issues structurally, holding relevant functions accountable for the implementation of required solutions. Drive & develop efficient processes, challenge the status quo and strive for automation opportunities working closely with FPO / PPO as needed. Partners and guides Implementation teams during planning phase of new product being launched, or contract renewal phases. Leads and inspires their team in line with company values and company people development philosophy. Is a trusted business partner to the Regional Heads of OTC in delivering regional ROFO targets on Receivables metrics and Controls compliance. Who are we looking for? Bachelor's degree holder, preferably in Finance or Economics. Minimum of 10 yrs. in B2B Collections/ Accounts Receivable with proven people management experience. Work experience in shipping and logistics. Excellent communication and storytelling skills. Lean & Six Sigma trained is a plus. Adaptable, innovative & results orientated. Resolve difficult situations with ease and good negotiation skills. Drive change and improvement. Able to influence without authority. Able to think critically and able to solve complex problems leveraging technology. Able to work with remote teams across multiple timezones.