Join our Finance Country Controlling Competency, service line at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Team Leader - FCCC RCS Grade : L Job Location: DHL Global Forwarding, Freight (DGFF) GSC, India (Mumbai) In this role, you will have the opportunity to participate, analyse, & shape Country Controlling & compliance data & reporting. In this role, you will have the opportunity to lead a team of professionals, aligned with Finance Controlling, and be responsible for process, stakeholder & employee management. You will ensure delivery of services are in accordance with the company policies and guidelines, and you will embed continuous improvement mindset & practices, within the team. Key Responsibilities: Support Country Controlling team with Finance Controlling and Analytics topics Cost Controlling Revenue Analytics Estimate Ledger controlling – (Accrual / WIP / Suspense A/c) Gross Profit share, distributions & Analysis Monthly & Quarterly Management Review Deck Volume Statistics Reporting & Analysis P&L / Balance Sheet & Key Ratio Analysis Steering Logic- Preparing profitability analysis to support business decisions Creating finance reports and management presentation decks CREST reporting and reconciliation FORWIN reporting Headcount Reporting Monthly Metrics and other management reporting requirements as per MEC of the country Supervise staff in accordance with company policies and procedures. Establish employee goals and conduct employee performance reviews. Provide inputs towards staff scheduling to include - work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. Participate in problem solving and process improvement process together with team manager. Evaluate department processes, recommend, and coordinate required changes based on process analysis. Provide personalized coaching and mentorship to team members, nurturing their development and optimizing their performance. Assist staff to resolve complex problems and responsible for quality control. Lead hands-on training sessions and address specific training requirements of team members. Interact with the countries and co-ordinate with multiple stations and stakeholders to ensure correct and timely documentation/completion to the customer. Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes. and smooth functioning of the unit. Drive Employee Engagement and Customer Satisfaction Processes. To have a periodic meeting with the team members to discuss on the productivity and feedback. Monitor Key deliverables for process Associates on continuous basis Required Skills/Abilities: Graduate (specialization in Accounts) Intermediate pass of CA/CWA, or MBA / post graduates of commerce Minimum 2 years of team leadership experience (not applicable to internal candidates) 3 –5 years’ experience in logistics back office, especially in Finance Controlling Good Communication (verbal and written) and interpersonal skills. Good analytical skills Good People management Skills Computer knowledge (word, excel, power point) Influencing skills to persuade others and gain support for ideas and approaches. Strong planning and organizing capabilities to set and achieve goals effectively Customer-oriented mindset with the ability to understand and meet business partners' needs