AWS Full Stack Engineer

AWS Full Stack Developer

Key Responsibilities

• Design, develop, and maintain AWS serverless applications
• Develop AWS Lambda functions using Python and/or Node.js
• Build and integrate REST APIs using API Gateway
• Implement IAM roles and security best practices
• Monitor and troubleshoot issues using CloudWatch
• Integrate AWS services with external systems
• Support production issues and improve system reliability

Mandatory Skillset

• 3–5 years of software development experience
• Strong experience with AWS Lambda
• Proficiency in Python and/or JavaScript (Node.js)
• Experience with API Gateway and REST APIs
• Good understanding of IAM roles, permissions, and security
• Experience using CloudWatch for logging, monitoring, and debugging
• Understanding of serverless architecture
• Strong analytical and troubleshooting skills
• Experience integrating multiple AWS services

Position 1: Amazon Connect

• Amazon Connect architecture and configuration
• Contact flows, queues, routing profiles, and IVR
• Telephony concepts and call troubleshooting
• Agent softphone and real-time metrics

Position 2: Amazon Lex / Conversational Bots

• Amazon Lex V2 bot development
• Intents, slots, contexts, and fulfillment
• Conversational UX and NLU tuning
• Integration with Amazon Connect and backend APIs
• Exposure to LLM / Bedrock bots (good to have)

Position 3: Advanced Serverless / Lambda

• Advanced Lambda triggers and event processing
• Step Functions
• Performance tuning and error handling
• AppSync / GraphQL (good to have)

Position 4: Agent Desktop / UI Integration

• Amazon Connect Agent Workspace customization
• Agent desktop extensions and workflows
• Backend integration using Lambda and API Gateway
• Database experience (PostgreSQL, MongoDB, DynamoDB)
• Third-party system integrations

Nice to Have

• Contact center or telecom domain experience
• Knowledge of KMS and encryption
• Basic frontend development skills
• Experience in Agile/Scrum teams