519 Automobile Service Jobs - Page 5

Codilar Technologies Pvt. Ltd. is looking for Management Associate to join our dynamic team and embark on a rewarding career journey Rotate through different departments or functional areas within the company to gain a broad understanding of our operations, processes, and business functions Assist in project management tasks, such as conducting research, analyzing data, preparing reports, and coordinating cross-functional teams to support business initiatives Participate in strategic planning sessions, brainstorming sessions, and problem-solving exercises to contribute ideas and insights to key business decisions Shadow and learn from senior executives, managers, and subject matter experts to understand their roles, responsibilities, and leadership styles Take on special projects and assignments as needed, demonstrating flexibility, adaptability, and a willingness to learn new skills Attend training sessions, workshops, and professional development programs to enhance your knowledge and skills in areas such as leadership, communication, and management

Responsibilities: * Manage workshop operations * Ensure vehicle maintenance standards * Oversee automotive service team * Maintain inventory levels

1.Guide vehicles through the testing process safely and efficiently. 2.Input vehicle data into the system, verify results by automated systems. 3.Assist driver in positioning vehicle at lane to ensure accurate testing. 4.Operate testing machines

Job Description Summary Consultant, Advisors, Delivery, Data & Services The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team. Make an Impact as Consultant As a Consultant, you will have the opportunity to actively contribute to client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics: Working with technology and data, contributes towards the development of strategies and programs for large, strategically important regional and global clients Independently identifies issues in defined area of analysis, structures analysis with oversight and synthesizes own analysis and identifies relevant implications Supports development of recommendations, and prepares presentations, and delivers them to clients Understands immediate clients needs and agenda to provide creative input into project Develops day-to-day working relationship with entry-level clients Identifies engagement risks in immediate area of responsibility Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives Contributes to proposal preparation Identifies client challenges and brings ideas on opportunities to the attention of senior Mastercard Advisors staff In supporting the problem-solving process to drive high-value decisions, you will work closely with team members of various levels and contribute to the firm's intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organizations future. Bring your Passion and Expertise We recruit for and value the following core competencies: Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills. Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions. Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercards solutions as high value solutions in sales and delivery conversations. Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude. Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes. Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity. Qualifications: Undergraduate or masters degree and work experience after completing your undergraduate degree Experience in a consulting organization as a consultant Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges Exposure specifically in payments and or retail banking or merchants preferred Ability to communicate complex ideas effectively both verbally and in writing in English and the local office language(s) Demonstrated ability to build trust-based relationships with colleagues and clients Ability to multi-task in a fast-paced, deadline-driven environment Advanced Word, Excel, and PowerPoint skills required, SQL data expertise preferred Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

Role & responsibilities Requirement Open in : Car Technician/ car Evaluator/ Hub Inspector/ CGT/Luxury / Technician / Senior Technician / Commercial experience Customer visit and car Inspection Minimum 4 years car technician experience Experience in Car Repair, Service and Mechanic Must have ITI/Diploma and Four Wheeler Driving License & 2 wheeler Vehicle Preferred candidate profile : Hyderabad / Bangalore/ Chennai Interested candidate contact me or send your CV From my this number More Information Contact HR. Call or WhatsApp send resume 7200031602 Share Updated Resume:- hemalatha@avaniconsulting.com Required Candidate profile Must have ITI Diploma Minimum 4 years car technician experience in dealership only Driving License is must Age less than 40 Good Communication skills Perks and benefits PF 3600rs+ 4rs. per km fuel + Incentive

•Oversee day-to-day operations of the automated vehicle testing station. •Ensure compliance with regulatory requirements for vehicle testing and certification. •Lead and manage a team. •Maintain relationships with regulatory authorities. Required Candidate profile We are hiring a dynamic ATS Centre Head/Manager who can manage the overall operations and control the processes and people with conviction in coordination with concerned stakeholders effectively .

-Lead the overall sales & services operations of Tamil Nadu & Karnataka - Establish current & long term strategies & plans to attain organizational overall objectives -Be the custodian of overall P & L management & ensure organizational profitability

SUMMARY We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: - 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the Scooter to identify number and type of repairs applicable Update the diagnosis report in the WMS (Getafix) Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed 3. System Handling Track the Customer complaint in Zendesk and update the system on live basis Operate Workshop Management System (Getafix) and ensure 100 % adherence Update operational Status and ETA on timely basis in both CRM and WMS systems Check for scooter health in Telematics Command centre for deep diagnosis 4. Technical Repairs Service Champion should be fully equipped with knowledge on OLA Scooter Could able to repair/replace all the parts of the scooter Ensure he/she is updated on OLA technical curricular, news bulletin on EV 5. Process and Operational Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters. Invoicing and Payment Collections Ensure bays are free from any foreign materials and fit for serviceability 6. Parts Operation Auditing the inventory and ensure system and physical inventory is same Perform GRN and maintain Inventory at Experience Centre Ensuring Warranty part reverse logistics to the Mother workshop 7. Safety and Compliance Wear Uniform and Protective Gear while repairing scooter Use Protective Gear and proper handling of Tool Kits while repairing scooter Ensure fire fighting equipments are in place to ensure fire handling Requirements Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector. Benefits Salary: 19000-23000 CTC per month including PF+ ESIC +Incentive

SUMMARY We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: - 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the Scooter to identify number and type of repairs applicable Update the diagnosis report in the WMS (Getafix) Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed 3. System Handling Track the Customer complaint in Zendesk and update the system on live basis Operate Workshop Management System (Getafix) and ensure 100 % adherence Update operational Status and ETA on timely basis in both CRM and WMS systems Check for scooter health in Telematics Command centre for deep diagnosis 4. Technical Repairs Service Champion should be fully equipped with knowledge on OLA Scooter Could able to repair/replace all the parts of the scooter Ensure he/she is updated on OLA technical curricular, news bulletin on EV 5. Process and Operational Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters. Invoicing and Payment Collections Ensure bays are free from any foreign materials and fit for serviceability 6. Parts Operation Auditing the inventory and ensure system and physical inventory is same Perform GRN and maintain Inventory at Experience Centre Ensuring Warranty part reverse logistics to the Mother workshop 7. Safety and Compliance Wear Uniform and Protective Gear while repairing scooter Use Protective Gear and proper handling of Tool Kits while repairing scooter Ensure fire fighting equipments are in place to ensure fire handling Requirements Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector. Benefits Salary: 19000-23000 CTC per month including PF+ ESIC +Incentive

Role Imparting Training and Development of Dealer Service manpower. Ensures on the job is delivered and formulates the basis/advanced training modules to Field as well as Dealer Service Manpower to cope up with the current market competition and trends. Responsibilities Training and Development of Dealer Service Overall Monitoring STC & RTC activities & Performance, New Training Center Establishment To liaise with Service Technical, PD & OEM suppliers and develop training content. To develop new training module and Training hand outs To vet all new SOPs Developing training calendar based on the training needs STC Administration and Manpower database management Identifying the training needs and ensure the availability Update of Skill Level (Dealer Technician, Supervisors) Expense statement of Outsourced Employees Making Approval Note for New training Centres and other STC related activities Developing the technical/soft skills competency Monitoring Training quality To prepare and review syllabus for all training modules annually Planning OJT ,Competency Mapping ,Training Need Identification Preferred candidate profile Diploma or Degree in Automobile or Mechanical Engineering Experience in Field Service to understand the Field Service SOP related with Warranty

Roles and Responsibility Operate and maintain imaging equipment for optimal performance. Prepare patients for procedures and ensure proper patient care. Interpret imaging results accurately and efficiently. Collaborate with healthcare professionals to develop treatment plans. Maintain accurate records of patient information and imaging results. Stay updated with new technologies and techniques in imaging services. Job Requirements Strong knowledge of imaging principles and practices. Ability to work effectively in a fast-paced environment. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Familiarity with medical terminology and imaging software.

Role & responsibilities Managing Bodyshop business with the effective managerial skills. Preferred candidate profile Candidate must have 2 to 3 years of experience as a Bodyshop Manager in Automobile dealership.

The General Manager Service is responsible for the overall management of the service department of an automobile dealership, including workshop operations, customer satisfaction, revenue generation, and team development. This leadership role ensures smooth functioning of after-sales services. Key Responsibilities: 1. Service Operations Management Lead day-to-day operations of the workshop and service reception. Ensure proper load management, bay utilization, and technician efficiency. Monitor job card opening, vehicle diagnosis, repair quality, and timely delivery. Ensure adherence to OEM Standard Operating Procedures (SOPs). 2. Customer Satisfaction (CSI) Drive customer satisfaction and retention by delivering high-quality service. Resolve customer complaints, escalations, and repeat job issues effectively. Implement proactive communication and follow-up systems with customers. Conduct regular customer feedback reviews and service clinics. 3. Business & Financial Management Prepare and manage service department budget, including cost control. Achieve monthly and annual revenue targets (labor, parts, accessories). Monitor key metrics: service absorption rate, parts-to-labor ratio, gross margins. Promote up-selling and cross-selling of value-added services and AMC packages. 4. Team Leadership & Training Manage and mentor a team of Service Advisors, Technicians, Floor Controllers, and Customer Support Staff. Conduct regular training, performance reviews, and team motivation initiatives. Collaborate with HR for recruitment and skill development. 5. Coordination with Other Departments Liaise with the Parts Manager for inventory management and parts availability. Work closely with the Sales and CRM teams to ensure a smooth customer lifecycle. Preferred candidate profile Strong leadership and people management skills Excellent understanding of dealership operations and DMS systems (e.g., AutoSoft, Reynolds, etc.) High customer orientation and conflict resolution ability Analytical thinking and strong decision-making skills Proficiency in Microsoft Office and reporting tools

The General Manager Service (SKODA) is responsible for the overall management of the service department of an automobile dealership, including workshop operations, customer satisfaction, revenue generation, and team development. This leadership role ensures smooth functioning of after-sales services. Key Responsibilities: 1. Service Operations Management Lead day-to-day operations of the workshop and service reception. Ensure proper load management, bay utilization, and technician efficiency. Monitor job card opening, vehicle diagnosis, repair quality, and timely delivery. Ensure adherence to OEM Standard Operating Procedures (SOPs). 2. Customer Satisfaction (CSI) Drive customer satisfaction and retention by delivering high-quality service. Resolve customer complaints, escalations, and repeat job issues effectively. Implement proactive communication and follow-up systems with customers. Conduct regular customer feedback reviews and service clinics. 3. Business & Financial Management Prepare and manage service department budget, including cost control. Achieve monthly and annual revenue targets (labor, parts, accessories). Monitor key metrics: service absorption rate, parts-to-labor ratio, gross margins. Promote up-selling and cross-selling of value-added services and AMC packages. 4. Team Leadership & Training Manage and mentor a team of Service Advisors, Technicians, Floor Controllers, and Customer Support Staff. Conduct regular training, performance reviews, and team motivation initiatives. Collaborate with HR for recruitment and skill development. 5. Coordination with Other Departments Liaise with the Parts Manager for inventory management and parts availability. Work closely with the Sales and CRM teams to ensure a smooth customer lifecycle. Preferred candidate profile Strong leadership and people management skills Excellent understanding of dealership operations and DMS systems (e.g., AutoSoft, Reynolds, etc.) High customer orientation and conflict resolution ability Analytical thinking and strong decision-making skills Proficiency in Microsoft Office and reporting tools

Hiring for Car Mechanic, Evaluators Ahmedabad, Baroda Salary: Upto 30,000 + Petrol 4rs KM + Incentive upto 16,000 For Immediate response call or WhatsApp your Resume on HR Manpreet : 9988848119 Required Candidate profile Minimum 3 years experience required in Car Repair, Service, Oiling Valid 10th pass, ITI or Diploma Must know car driving

Role & responsibilities We are seeking a skilled and detail-oriented Junior Coordinator to support our automotive operations. The ideal candidate will have practical experience as a car mechanic or automotive technician, specifically in the maintenance and repair of personal four-wheeler vehicles. In addition, the candidate must possess basic computer literacy, including proficiency in MS Excel and Google Sheets. This role requires coordination across teams and the ability to manage technical documentation and operational workflows. Technical Coordination Perform initial vehicle diagnostics and assist in assessing maintenance or repair needs. Support the operations team in managing inspection processes and quality checks. Ensure all technical activities align with internal standards and customer expectations. Documentation and Reporting Maintain accurate records of vehicle condition, repair history, and service updates. Use MS Excel and Google Sheets to track workflow progress, inspection status, and other key operational metrics. Prepare and submit daily and weekly operational reports as required. Interdepartmental Coordination Collaborate with internal teams such as quality control, sales, and logistics to ensure efficient processing and movement of vehicles. Communicate effectively with vendors, technicians, and other stakeholders to streamline operations. Customer and Team Support Provide support to internal teams by offering technical insights related to vehicle repairs and servicing. Assist in resolving issues related to vehicle condition, documentation, or process delays. Preferred candidate profile Proven experience as a Car Mechanic or Automotive Technician specializing in four-wheeler personal vehicles. Proficiency in basic computer operations , including MS Excel and Google Sheets . Graduate in any stream from a recognized institution (must have completed education; candidates currently pursuing studies will not be considered). Strong verbal and written communication skills. Ability to work in a fast-paced environment with a focus on accuracy and efficiency. Preferred Skills Familiarity with automotive documentation and inspection workflows. Experience working in an organized service center or automotive operations team. Understanding of vehicle systems such as engines, suspensions, transmissions, and electricals. Perks and benefits Opportunity to work in a high-growth, tech-driven environment. Collaborative culture focused on learning, innovation, and career advancement. Competitive compensation and performance-based growth opportunities.

Job Title Ex-Army Technician Automobile Eligibility Ex-Army personnel (preferably EME Corps / Technical trade background). Age: Below 45 years (flexible for deserving candidates). Key Responsibilities Diagnose, repair, and maintain automobiles ( commercial vehicles, or specialized equipment). Carry out preventive and corrective maintenance. Handle troubleshooting of mechanical, electrical, and hydraulic systems. Ensure adherence to safety standards and technical protocols. Maintain service records and report to supervisors. Skills Required Strong knowledge of automobile systems. Hands-on experience with repair & maintenance tools. Discipline, punctuality, and ability to work under pressure. Teamwork and leadership qualities (preferred). Qualification Army Technical Trade Certificate (Automobile / Mechanical / Electrical) or ITI/Diploma in Automobile/Mechanical Engineering. Salary Based on experience & industry standards. (e.g., 25,000 35,000 per month + benefits). Benefits Food & Tranport (if applicable). Medical insurance & PF/ESI. Career growth opportunities. For more details: Contact Mr.Raman : 8754450692

Salary: upto 2.5 LPA to 4 LPA basis experience and current CTC + Incentive Preferred Background: Service Advisor Body-Shop Advisor Travel Allowance Car Technician Car Mechanic Car Evaluator Inspection Engineer Car Surveyor Motor Claim Mandatory Requirements: Should have a valid Driving License for both two and four-wheeler. Should Know how to drive a Car (Manual & Automatic). Should have a personal two-wheeler. Should be ok with a Field Job. What drives us? Imagine: a single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop - a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Autotech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years . What will you drive? Perform comprehensive vehicle inspections at customer sites, adhering to the highest standards of productivity and precision. Kick off daily operations with the first inspection by 9:00 AM sharp. Efficiently manage communications, ensuring all client interactions happen within specified timelines. Complete detailed reports and document findings in our proprietary system for all inspections conducted within allocated time slots. Navigate a daily route covering a 35-45 km radius, executing an average of 6 vehicle inspections per day. Who are we looking for? A motivated professional with a robust work ethic, ready to thrive in a dynamic, fast-paced environment. An owner of a two-wheeler with adeptness in operating manual and automatic vehicles. A holder of a valid drivers licence. Possess excellent observational, analytical, and reporting skills. Skilled in communication and interpersonal interactions, capable of delivering high-quality customer service.

Salary: upto 2.5 LPA to 4 LPA basis experience and current CTC + Incentive Preferred Background: Service Advisor Body-Shop Advisor Travel Allowance Car Technician Car Mechanic Car Evaluator Inspection Engineer Car Surveyor Motor Claim Mandatory Requirements: Should have a valid Driving License for both two and four-wheeler. Should Know how to drive a Car (Manual & Automatic). Should have a personal two-wheeler. Should be ok with a Field Job. What drives us? Imagine: a single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop - a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Autotech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years . What will you drive? Perform comprehensive vehicle inspections at customer sites, adhering to the highest standards of productivity and precision. Kick off daily operations with the first inspection by 9:00 AM sharp. Efficiently manage communications, ensuring all client interactions happen within specified timelines. Complete detailed reports and document findings in our proprietary system for all inspections conducted within allocated time slots. Navigate a daily route covering a 35-45 km radius, executing an average of 6 vehicle inspections per day. Who are we looking for? A motivated professional with a robust work ethic, ready to thrive in a dynamic, fast-paced environment. An owner of a two-wheeler with adeptness in operating manual and automatic vehicles. A holder of a valid drivers licence. Possess excellent observational, analytical, and reporting skills. Skilled in communication and interpersonal interactions, capable of delivering high-quality customer service.

Role & responsibilities Requirement Open in : Car Technician/ car Evaluator/ Hub Inspector/ CGT/Luxury / Technician / Senior Technician / Commercial experience Customer visit and car Inspection Minimum 4 years car technician experience Experience in Car Repair, Service and Mechanic Must have ITI/Diploma and Four Wheeler Driving License & 2 wheeler Vehicle Preferred candidate profile : Hyderabad / Bangalore/ Chennai Interested candidate contact me or send your CV From my this number More Information Contact HR. Call or WhatsApp send resume 7386568139 Share Updated Resume:- srinivas@avaniconsulting.com Required Candidate profile Must have ITI Diploma Minimum 4 years car technician experience in dealership only Driving License is must Age less than 35 Good Communication skills Perks and benefits PF 3600rs+ 4rs. per km fuel + Incentive

We are seeking an experienced Service Advisor for our vehicle section. The ideal candidate should have over 4 years of experience in the automobile service field, with a specific focus on Mahindra vehicles. This is a full-time position with the following benefits: - Food provided - Health insurance - Internet reimbursement - Provident Fund The work schedule for this role is Monday to Friday. The preferred candidate should have at least 1 year of total work experience. The work location for this position is in person. The application deadline is 10/10/2024, and the expected start date is also 10/10/2024.,

Supervision of the Security personnel by monitoring day to day performance of the Security manpower, maintaining their duty roster and shift schedules. To Control, Regulate and Monitor the movement of the employees, visitors, contractors entering manufacturing facility as per company requirements and policies and to maintain records thereof. To assist CSO in day to day security operations and administrative work. To oversee the security operations in the absence of the CSO. To oversee the smooth functioning, hygene and housekeeping of the Workers Canteen. To oversee the management of the company vehicles. To conduct investigations of accidents and incidents as and when ordered by the CSO or Management. To remain vigilant and well versed with the latest techniques of incident control measures and shall respond to any alarms or emergencies. To remain in constant contact of the information sources and reporting every suspicious activities to the CSO. To conduct periodic inspections and maintenance of the firefighting system and to maintain its supporting documents. To follow and implement Safety Rules. To monitor the movement of all the material moving in and out of the company and warehouses and ensure correctness in generating the gate passes and records of movement and to oversee Weighbridge operation. Look after all Godowns (Night rounds and Surprise checking). Monitoring surveillance cameras and conducting regular patrols. Securing all exits, gates, doors and windows. Updating reports of daily activities in Whatsapp Group. Ensure transparency during lifting of Bandana/ Scrap. Ensure transparency and high vigilance on Finish Goods despatch.

Responsible for ensuring the safety and security of the plant premises, personnel, materials, and equipment by implementing security protocols and monitoring access control systems. To Control, Regulate and Monitor the movement of the employees, visitors, contractors entering manufacturing facility as per company requirements and policies and to maintain records thereof.

This includes ensuring projects are completed on time and within budget, managing resources, and monitoring progress. responsible for collecting data, recording it, and analyzing it to draw conclusions and inform decision-making. Interact with beneficiaries, community members, or other stakeholders to gather information, assess project impact, and ensure community buy-in. Maintaining accurate records, reports, and documentation of field activities is a key responsibility.

SUMMARY We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: - 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the Scooter to identify number and type of repairs applicable Update the diagnosis report in the WMS (Getafix) Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed 3. System Handling Track the Customer complaint in Zendesk and update the system on live basis Operate Workshop Management System (Getafix) and ensure 100 % adherence Update operational Status and ETA on timely basis in both CRM and WMS systems Check for scooter health in Telematics Command centre for deep diagnosis 4. Technical Repairs Service Champion should be fully equipped with knowledge on OLA Scooter Could able to repair/replace all the parts of the scooter Ensure he/she is updated on OLA technical curricular, news bulletin on EV 5. Process and Operational Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters. Invoicing and Payment Collections Ensure bays are free from any foreign materials and fit for serviceability 6. Parts Operation Auditing the inventory and ensure system and physical inventory is same Perform GRN and maintain Inventory at Experience Centre Ensuring Warranty part reverse logistics to the Mother workshop 7. Safety and Compliance Wear Uniform and Protective Gear while repairing scooter Use Protective Gear and proper handling of Tool Kits while repairing scooter Ensure fire fighting equipments are in place to ensure fire handling Requirements Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector. Benefits Salary: 19000-23000 CTC per month including PF+ ESIC +Incentive