Role & responsibilities Provide technical support and oversee service operations within assigned territories. Coordinate with workshops and dealership teams to ensure smooth service processes. Prepare service reports, presentations, and documentation as required. Ensure customer satisfaction through prompt issue resolution and service quality monitoring. Preferred candidate profile Diploma/B.E/B.Tech in Automobile or Mechanical Engineering. 34 years of hands-on experience in an automobile dealership workshop environment. Proficiency in MS Excel and presentation. Strong interpersonal and communication skills. Must be open to travel across Uttar Pradesh, with base operations in Lucknow. Benefits Travel, Food and Stay allowances Medical Insurance. Part time education support after 2 years and certification courses through NPTEL.

Role & responsibilities Role: The intersection of technical, commercial, and customer engagement. The role is responsible for business development, aligning customer expectations with company capabilities, and driving customer satisfaction by coordinating with internal stakeholders across project, QA, supply chain, and manufacturing teams. Responsibilities: Business Development & Revenue Growth Identify and develop new business opportunities in target markets. Build a healthy opportunity pipeline and convert leads into long-term business relationships. Work closely with sales and product teams to offer value-added solutions to customers. Customer Engagement Interface with customer technical, commercial, and supply chain teams to understand needs and provide tailored solutions. Ensure timely and effective communication with customers across project lifecycles. Cross-functional Coordination Act as a liaison between the customer and internal teams (ZRAI PE, QA, Projects, and Manufacturing) to ensure seamless project execution. Drive alignment across departments to meet project deliverables, timelines, and quality standards. Customer Scorecard Improvement Analyze customer scorecards to identify improvement areas. Develop and implement corrective actions to improve delivery, quality, responsiveness, and other key metrics. Market & Competitive Intelligence Collect and disseminate actionable intelligence on customer trends, competitor activities, pricing strategies, and market dynamics. Share insights with internal stakeholders to shape strategy and decision-making. Preferred candidate profile B.E Mechanical/ Automobile English, Marathi & Hindi language conversing abilities are must for Pune location. Should have handled OEM clients Must work in Automobile field and should have direct interaction with customers (Front-end technically and commercially sound) Candidate who is about to join immediate to 1 month notice period is preferred.

Role & responsibilities 1. Travel Desk Management Handle bookings for train, bus, and accommodation for staff and guests. 2. Statutory Compliance Ensure adherence to all statutory requirements and maintain necessary documentation. 3. Office Maintenance Oversee day-to-day office upkeep and coordinate with vendors for timely support. 4. AMC & Contract Renewals Track and follow up on Annual Maintenance Contracts and service agreement renewals. 5. Bill Certification – Verify and certify vendor bills and expense claims for processing. Preferred candidate profile Strong organizational and coordination skills Basic understanding of statutory compliance Good communication and follow-up abilities Proficiency in MS Office and documentation Immediate Joiners preferred.

Role & responsibilities 1) MIS Reporting 2) Inventory Control 3) Competent pricing and negotiation 4) Coordination with Plants and Manufacturing department/ Stores/ Finance 5) Support for New product development, Material cost reduction initiatives 6) Supplier Development 7) Cost reduction through VA/VE 8) Knowledge in casting & forging 9) Project Management and timely completion 10) Zero based cost working (ZBC) 11) Cycle time estimation and planning 12) Involvement in supplier manufacturing process 13) Engineering change management, Document control Preferred candidate profile 1) Proficiency in MS Office, MS-Projects, SAP MM Module and MIS reporting 2) Experience in manufacturing industry preferably auto parts 3) Exposed to TS 16949/ QS 9000/ ISO 9000 standards, TQM, PPAP & APQP compliance 4) Good communication and interpersonal skills 5) Immediate Joiners preferred

Role & responsibilities Keep in constant touch with the customer at various levels i.e. the purchase department, the R&D department To understand their current, future and long term production plans and hence their requirement from ZRAI. To maintain and enhance Share Of Business (SOB) To identify and understand issues at the right time and facilitate solution To be in a position to pitch for further business at the right time i.e. when the customer plans a new model or an increase in production numbers, new assembly plant etc. Judge and forecast customer requirement Give inputs to the Marketing Head for the Strategic Business Planning SBP. Procure annual business plan from the customer ensure SOB Initiate and participate in the price negotiations with the customer Give the customer a forecast (OP) Ensure that the plant gets equipped for the production volume and schedule Procure monthly schedule from customer interact with plant to draw up a dispatch schedule communicate with customer Ensure that the schedules are adhered Interact with the plant to prepare monthly dispatch plant based on customer requirement Keep customer informed of the status Keep customer and plant informed of changed schedules Participate in the pricing discussions for new product Interact with customer and pd Track the dispatches sent by premium freight on a daily basis Ensure better forecasting of requirement and scheduling of dispatch to reduce the dispatches by premium freight Preferred candidate profile B.E Mechanical/ Automobile English, Marathi & Hindi language conversing abilities are must for Pune location. Should have handled OEM clients preferably TATA Motors for Pune location. Must work in Automobile field and should have direct interaction with customers (Front-end technically and commercially sound) Candidate who is about to join immediate to 1 month notice period is preferred.