Associate / Sr. Associate - Operations

Role Overview: You will be responsible for handling back office processes and providing solutions to customers across various industries such as Travel, Insurance, and Banking clients in non-voice processes. As a part of the team at WNS Global Services Inc., your role will involve interacting with clients and ensuring operational excellence in service delivery. Key Responsibilities: - Handle back office processes for clients in industries like Travel, Insurance, and Banking - Provide solutions to customers in non-voice processes - Interact with clients to ensure operational excellence in service delivery Qualifications Required: - Non-technical graduate with fresher or 1 year and above experience in BPO, preferably in domains like Travel, Insurance, Utilities, or Customer Support - Basic understanding of computer systems including tools like Citrix, ADUC, Windows OS, basic internet operations, and web-based applications - Proficiency in the English language ranging from good to excellent for effective communication with clients and team members If you are passionate about providing exceptional service and are looking to grow in a dynamic work environment, this opportunity at WNS Global Services Inc. may be the right fit for you.,