Associate / Sr. Associate - Operations

As a Back Office Process Associate at WNS Global Services Inc., you will be responsible for providing solutions to customers in various industries such as Travel, Insurance, and Banking through non-voice processes. Your role will involve handling back office operations efficiently and effectively. To excel in this position, you should be a Non-Technical Graduate with either no prior experience or a minimum of 1 year of experience in a BPO setting, preferably in domains like Travel, Insurance, Utilities, or Customer Support. Candidates with relevant experience will be considered for Senior Associate roles within the organization. A basic understanding of computer systems is essential for this role, including knowledge of tools such as Citrix, ADUC, Windows OS, basic internet usage, and web-based applications. Additionally, proficiency in English language communication, ranging from good to excellent, is required to effectively serve our global clients. At WNS Global Services Inc., we are committed to our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. By embodying these values in your work, you will contribute to our mission of delivering business value to our clients worldwide. Join us in our journey as a BPM leader, where you can leverage your skills and expertise to make a meaningful impact on the industries we serve.,