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0.0 - 3.0 years
0 Lacs
maharashtra
On-site
As a Back Office Process Associate at WNS Global Services Inc., you will be responsible for handling non-voice processes and providing solutions to customers in industries such as Travel, Insurance, and Banking. Your role will involve catering to clients" needs and ensuring operational excellence in the services provided. Key Responsibilities: - Handle back office processes for clients in various industries - Provide solutions to customers in non-voice processes - Collaborate with team members to ensure efficient service delivery - Maintain a high standard of quality in customer interactions - Utilize system knowledge to navigate various computer applications Qualifications Required: - Non-t...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You are required to join as a Male Immediate Joiner for the position of a US Blended Process (Computer Multitasking Specialist). In this role, you will be responsible for handling both voice (calls) and non-voice (chat, email, data entry, back-office) processes for US clients. Your main tasks will include efficiently managing multiple tabs and applications simultaneously on the computer, updating records with accuracy, and providing excellent communication and customer service. Key Responsibilities: - Handling inbound and outbound customer calls professionally. - Managing non-voice operations such as chat, email, and data entry. - Navigating and operating multiple tabs/windows (36 applicatio...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Back Office Process Associate at WNS Global Services Inc., you will be responsible for providing solutions to customers in various industries such as Travel, Insurance, and Banking through non-voice processes. Your role will involve handling back office operations efficiently and effectively. To excel in this position, you should be a Non-Technical Graduate with either no prior experience or a minimum of 1 year of experience in a BPO setting, preferably in domains like Travel, Insurance, Utilities, or Customer Support. Candidates with relevant experience will be considered for Senior Associate roles within the organization. A basic understanding of computer systems is essential for this...
Posted 3 months ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for handling back office processes and providing solutions to customers across various industries such as Travel, Insurance, and Banking clients in non-voice processes. As a part of the team at WNS Global Services Inc., your role will involve interacting with clients and ensuring operational excellence in service delivery. To qualify for this position, you should be a non-technical graduate with either fresher or 1 year and above experience in BPO, preferably in the domains of Travel, Insurance, Utilities, or Customer Support. Candidates with relevant experience will be considered for Senior Associate roles within the organization. Having a basic understanding of comp...
Posted 3 months ago
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