We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We re looking above all for passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change.

Are you ready to share this exciting challenge with us
Engineering graduate/post-graduate
Working closely with Leads/Product Owner to analyze, assess and understand business needs and translate such into IT solutions
Maintaining Servicenow / Monitoring platforms via high-available, scalable, secured, monitored systems and services

Essential Skills

Hands-on experienceJava , Scripting or Python.
Knowledge about Incident, Problem, Change Management and Knowledge Management
High level of energy, strong drive & ability to adjust to changing priorities.
High Customer focus and proactive stakeholder management.
Experience with designing and implementing CI/CD and Pipelines will be added advantage
Experience on the API , Integrations etc
Experience on Linux or Unix environments

Others

Knowledge on some of the following products/tools: Servicenow , Splunk, BSM, Zabbix, etc..
Knowledge on Debugging and troubleshooting CI/CD pipelines, identifying build failures, misconfigurations, or deployment issues across various environments.
Knowledge on Servicenow / Monitoring Applications

Responsibilities:

Perform root cause analysis for critical incidents & trend analysis for proactive measures
Report in Airbus defined template and fill all details
Autonomy with excellent communication skills to work in a multi-functional and distributed team
Provide accessibility and analysis RCA, L2, L3 support
Ability to work on the Service Now tool.

Success Metrics :

Success will be measured in a variety of areas, including but not limited to

Learning & Certification
Platform Knowledge & Hands-On Skills
Ownership of mini-projects
Team Collaboration & Communication
Time taken to resolve issues independently

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