56 Sitescope Jobs

Day to day administration activities Making changes to monitoring engaging with Application and System support staff on problems identified by Dynatrace needing changes to Applications. Building and maintaining the monitoring dashboards Reports. Updating and management of Agents. Monitor production applications for performance, assist in troubleshooting of application performance issues, and produce ad hoc reports. Configuration changes in Dynatrace. Experienced with the management & use of Dynatrace. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Hiring manager and Recruiter should collaborate to create the relevant verbiage. Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Experience in Performance testing Good in communication skills Lead the performance testing activities for multiple projects or applications Develop and implement performance test strategies and plans Design, develop, and execute performance test scripts using relevant tools (eg, LoadRunner, JMeter, NeoLoad) Monitor and analyze system performance under various load conditions and provide detailed reports Identify bottlenecks and work closely with development and infrastructure teams to optimize application performance

About The Role Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : AppDynamics Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Architect, you will engage in a dynamic environment where you will translate client requirements into innovative and deliverable solutions. Your typical day will involve collaborating with various teams to ensure that the solutions developed align with client expectations and business objectives. You will leverage your expertise to create value propositions that resonate with clients, ensuring that the solutions are not only feasible but also strategically sound. Your role will require you to navigate complex challenges and provide insights that drive successful project outcomes, fostering a collaborative atmosphere that encourages creativity and problem-solving. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members to enhance overall performance.- Develop and maintain strong relationships with stakeholders to ensure alignment on project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in AppDynamics Administration.- Strong understanding of application performance monitoring and management.- Experience with troubleshooting and resolving application performance issues.- Familiarity with cloud-based application architectures and deployment strategies.- Ability to analyze and interpret performance metrics to drive improvements. Additional Information:- The candidate should have minimum 5 years of experience in AppDynamics Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Neoload . Experience: 5-8 Years .

In this role, you will do the performance testing for different applications for the organization. Responsible for the preparing performance test cases and able to create simulation scripts using Load Runner. This position will have responsibilities in creating the test scenarios in Load Runner Enterprise and run load, stress, failover, and endurance tests. In this role, you will be supporting Loss Mitigation and Collections product. This role works closely with the ICE teams in India and U.S. Therefore, qualified candidates are expected to overlap part of their working hours with the U.S. Eastern time zone. Responsibilities As a Performance Test Engineer at ICE, you need to understand Performance testing requirements. Prepare Performance test plan, design performance simulation scripts and data. Enhance the scripts using correlation, parameterization and error handling. Run Load, Stress, Failover and Endurance tests as per business requirement. Analyze performance results to pinpoint bottlenecks. Debug and root cause performance issues and highlight performance improvement opportunities. Prepare test summary report/final report for every release. Mentors and guides work of less experienced Performance Test Engineers. Demonstrate a positive, team-focused attitude. Working in a global, multicultural environment. Performs additional related duties as assigned. Knowledge and Experience 8+ years experience in Performance testing. Familiarity in Mortgage, Finance or Banking domain would be added advantage. Bachelors Degree or the equivalent combination of education, training, or work experience. Expertise in performance testing API and GUI applications using LoadRunner Enterprise. Expertise in scripting Web (HTTP/HTML) and TruClient protocols using LoadRunner Enterprise tools. Expertise in LoadRunner Enterprise to design test scenarios. Expertise in troubleshooting using error logs and analyzing error information. Expertise in SiteScope/AppDynamics monitoring tools. Expertise in SQL Server Management Studio. Ability to communicate and collaborate effectively in a team environment. Preferred Knowledge and Experience Experience working as part of an Agile Release Train in the Scaled Agile Framework (SAFe) Experience with Mainframe related applications would be added advantage. Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines (Azure). Experience with webservice validation tool POSTMAN. Experience with source code management tools such as Azure Devops (ADO). Experience with OpenShift (OCP) platform. Experience with Amazon Web Services (AWS).

6-9Y hands on experience in OBM agent installation, configuration & Integration with OBM Knowledge of OBM upgrade, migration and hotfix installation Knowledge of monitoring implementation for OS, DB & other applications Knowledge of creating dashboards and views in OBM Knowledge of groovy scripts for event customization and processing Knowledge of of OpenText tools for custom/out of the box integrationsKnowledge on creating, scheduling and customizing reports in OBR Knowledge of SNMP traps and troubleshooting Knowledge of Applink CLIP adapter. Excellent problem-solving and critical-thinking skills and an ability to identify problems, design and articulate solutions, and implement change. Develop and maintain runbooks, Standard operating procedures (SOPs) as and when required.Strong knowledge of ITIL frameworks Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: OpenText NNMi . Experience: 5-8 Years .

As a Production Support Specialist at Ameriprise India LLP, you will be responsible for providing end-to-end production support for the Insurance and Annuities Applications Distributed systems. Your primary focus will be on ensuring quick resolutions and identifying the root cause of incidents to minimize business impact. Working as part of the Operations team, you will respond to incidents promptly and proactively work towards incident circumvention. Supporting the Batch Operations for Distributed systems, you will be required to work in rotational shifts, including night and evening shifts as necessary. Additionally, you will be expected to recommend performance enhancements for applications and work towards continuous service improvements by streamlining Standard Operating procedures and identifying automation opportunities. To excel in this role, you should have a Bachelor's degree in computer science, MIS, or relevant field, or equivalent experience. A minimum of 2-4 years of technical expertise in areas such as TWS/Workload schedulers, SQL Server, Operating Systems, JAVA/.NET/XML, Middleware, AWS & ETL is required. Experience with ServiceNow, monitoring tools, Production support, proactive incident management, and Batch monitoring is essential. Familiarity with ITIL framework and involvement in Change, Incident & Problem Management activities is expected. Preferred qualifications include ITIL certification, knowledge of Insurance and Annuities, and experience with Mainframe/Vantage systems. Strong communication skills, problem-solving abilities, customer service orientation, and attention to detail are crucial for success in this role. You should also have a track record of creating and maintaining processes, procedures, and policies. Join Ameriprise India LLP, a company with a rich history of providing financial solutions for clients globally. Be part of a collaborative and inclusive culture that values your contributions and offers opportunities for personal and professional growth. If you are a talented individual with a drive to excel and work for an ethical company that cares, consider building your career with us. This is a full-time position with working hours from 8:15 am to 4:45 pm. The role falls under the Technology job family group in the AWMP&S President's Office within the India Business Unit at Ameriprise India LLP.,

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role Skill set : Mainly Jmeter, Loadrunner. Additonal toolsNeoLoad, gatling Monitoring toolsAppDynamics, Dynatrace, Test Planning, NFR gathering, and conducting E2E performance testing About The Role - Grade Specific Skill set : Mainly Jmeter, Loadrunner. Additonal toolsNeoLoad, gatling Monitoring toolsAppDynamics, Dynatrace, Test Planning, NFR gathering, and conducting E2E performance testing Skills (competencies)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dynatrace Administration Good to have skills : NA Educational Qualification : 15 years full time education is required Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement in application functionality and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement necessary enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Strong understanding of application performance monitoring and optimization.- Experience with cloud-based application deployment and management.- Familiarity with scripting languages for automation tasks.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in Dynatrace Administration.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education is required

Your Role SolarWinds Administrator with expertise in NPM, NCM, NTA and SAM modules Installation of various modules in SolarWinds Applying upgrade/hotfix as per the requirement Addition, removal and maintenance of servers and services in SolarWinds. Requirement gathering and interaction with client and understanding client needs. Creation/modification of alerts to notify responsible teams for issues related to their systems Configuring and scheduling reports for various applications as per the requirement. Troubleshooting errors and configuration issues majorly related to monitoring of the network. Creating custom views/dashboards for the application teams as per the requirement. Creation of SOPs, documentation, processes and procedures for SolarWinds Your Profile SolarWinds Module NPM; SAM & WPM administration; configuration; troubleshooting; maintaining configure and customize SolarWinds and Dynatrace tooling systems to meet organizational requirements Monitor and maintain the performance and availability of the tooling systems Proven experience managing and administering SolarWinds and Dynatrace tooling systems Creating custom views/dashboards for the application teams as per the requirement. Creation of SOPs, documentation, processes and procedures for SolarWinds What will you love working at Capgemini? Capgemini Offers a range of Solarwinds Administration roles in India. Enterprise scale monitoring using Solarwinds modules like NPM, SAM modules etc..., Adiverse and inclusive culture built on values like honesty, trust, and team spirit andGlobal collaborationwith colleagues across 50+ countries.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Performance Testing .Experience: 5-8 Years .>

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :-This role is a pre-sales Solution Architect role who would manage the large and complex bid Solutioning including RFP response more from Services / Implementation perspective (and not product sales). Candidate must have a minimum delivery experience of 2 years of either of tools like HP OM, HP SiteScope, BPPM or Splunk monitoring and an added minimum experience of 3 years of delivering other ITSM applications like Service-now, BMC Remedy, HP Service Manager etc. Candidate having System Integration/ Project Implementation/ Product Pre-sales background to effectively architect, design, and deploy ITSM tools solution would be desirable. Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc. The candidate must have a strong background in ITIL methodologies including, Change, Incident, Problem and Knowledge Management. The resource must effectively identify the key customer requirements, seeking RFP clarifications, understanding compliance and SLA requirements, envisage the high-level solution and work with the Subject Matter Experts to come out with the efforts involved for its implementation. Roles & Responsibilities:- Manage large and complex bid Solutioning including RFP response more from Services / Implementation perspective- Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc- Identify key customer requirements, seek RFP clarifications, understanding compliance and SLA requirements, envisage high-level solution and work with the SME to come out with the efforts involved for its implementation Professional & Technical Skills: - BMC Remedy, Service-Now, HP OM stack, BPPM, Splunk and other tools related solutions, including understanding and documenting the architecture- Ability to generate High Level Design, High Level BoQ and other technical documents for Solutioning- Should possess a strong knowledge of Service-now technologies. Expert level knowledge of Service-Now ITSM Suite, Service-Now Asset Management, Service-Now Change Management and CMDB is required-Excellent verbal and written communication- Excellent client / customer relationship management skills at the executive level- Extensive client / customer service management skills- Good people management skills Additional Information:- University degree is a must, preferably MBA from leading institutes Qualification 15 years full time education

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :-This role is a pre-sales Solution Architect role who would manage the large and complex bid Solutioning including RFP response more from Services / Implementation perspective (and not product sales). Candidate must have a minimum delivery experience of 2 years of either of tools like HP OM, HP SiteScope, BPPM or Splunk monitoring and an added minimum experience of 3 years of delivering other ITSM applications like Service-now, BMC Remedy, HP Service Manager etc. Candidate having System Integration/ Project Implementation/ Product Pre-sales background to effectively architect, design, and deploy ITSM tools solution would be desirable. Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc. The candidate must have a strong background in ITIL methodologies including, Change, Incident, Problem and Knowledge Management. The resource must effectively identify the key customer requirements, seeking RFP clarifications, understanding compliance and SLA requirements, envisage the high-level solution and work with the Subject Matter Experts to come out with the efforts involved for its implementation. Roles & Responsibilities:- Manage large and complex bid Solutioning including RFP response more from Services / Implementation perspective- Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc- Identify key customer requirements, seek RFP clarifications, understanding compliance and SLA requirements, envisage high-level solution and work with the SME to come out with the efforts involved for its implementation Professional & Technical Skills: - BMC Remedy, Service-Now, HP OM stack, BPPM, Splunk and other tools related solutions, including understanding and documenting the architecture- Ability to generate High Level Design, High Level BoQ and other technical documents for Solutioning- Should possess a strong knowledge of Service-now technologies. Expert level knowledge of Service-Now ITSM Suite, Service-Now Asset Management, Service-Now Change Management and CMDB is required-Excellent verbal and written communication- Excellent client / customer relationship management skills at the executive level- Extensive client / customer service management skills- Good people management skills Additional Information:- University degree is a must, preferably MBA from leading institutes Qualification 15 years full time education

Overall 03+ years of experience in Networking Deploy, and manage enterprise network infrastructures, focusing on high availability, security, and compliance. Configure and maintain Routing & Switching solutions using Cisco Catalyst, Nexus, ISR, and ASR. Implement advanced WAN, LAN, and Data Center networking solutions across global HSBC locations. Manage and optimize BGP, OSPF, EIGRP, MPLS, VXLAN, SD-WAN, and QoS to ensure seamless global connectivity. Troubleshoot complex network issues across multiple HSBC business units. Utilize tools like Cisco DNA Center, SolarWinds, Splunk, and Wireshark for real-time network monitoring and optimization. Conduct network risk assessments, audits, and ensure compliance with HSBC s security policies and regulatory requirements. Knowledge on Infrastructure as Code (IaC) solutions using Terraform, Ansible, and Python for automated network provisioning. Work in an Agile environment, contributing to Scrum or Kanban teams for iterative network deployments. Requirements Networking Expertise: Working experience in Cisco Routing & Switching (CCNA/CCNP preferred). Protocols & Technologies: Strong hands-on experience with BGP, OSPF, EIGRP, STP, HSRP, VRRP, MPLS, VXLAN, SD-WAN. Security & Compliance: Experience with firewalls, NAC, and Zero Trust security models. Monitoring & Troubleshooting: Experience with Cisco DNA, Sevone, HPNA, Netscout, Wireshark. Knowledge of Dev-ops tools like Python, Ansible, Terraform, Git etc Certifications (Preferred): CCNP, AWS Networking, Cisco Devnet

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Dynatrace Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and knowledge sharing to enhance team capabilities and service quality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Strong understanding of incident management processes and tools.- Experience with performance monitoring and optimization techniques.- Familiarity with service management frameworks such as ITIL.- Ability to analyze system logs and metrics to identify trends and issues. Additional Information:- The candidate should have minimum 3 years of experience in Dynatrace Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Job Requirements Minimum 8+ years of experience in industrial-scale PV plant performance engineering. Track record in simulations, modelling and operational data analysis. Performing PVsyst simulation and full Energy Yield Assessments (EYA). Using various meteorological databases for projects worldwide. Review and advise on TA and EPC simulations. Liaising with Commercial Engineering to support EYA modelling. Supporting performance acceptance testing after project completion. Extracting and analysing SCADA data from the monitoring system to update modelling assumptions and assess operational performance. Advanced knowledge of PV plant performance, including PR and energy losses. Proven experience in conducting EYA. Familiarity with international performance testing standards. Work Experience Opportunity for an experienced PV Performance Engineer to join the PV Energy Resource team. Seeking a senior professional to provide internal support in the development and analysis of PV plant performance models. The main part of the role will involve performing PVsyst simulations and Energy Yield Assessments (EYA) for projects in development and operational stages. The role includes the use of various meteorological databases, review and advice on simulations prepared by Technical Advisors and EPC contractors, as well as collaborating with Commercial Engineering on performance modelling. The role also includes supporting performance testing, using SCADA and monitoring systems to extract and analyse operational data to validate assumptions and update models. Knowledge of meteorological databases and advanced PV performance parameters is essential.

Educational Requirements Bachelor of Engineering Service Line Information Systems Responsibilities Performance Testing:3-5 years of experience in performance testing using JMeter, MS SQL and load runner tools.Conduct end to end performance testing, analyzing NFR and creating scripts.Performance monitoring tools with detailed analysis and reporting.Location: Bangalore/Pune/Hyderabad/Mysore/Chennai Preferred Skills: Technology->Performance Testing->Performance Engineering

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dynatrace Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will engage in both remote and onsite support, focusing on hardware and software solutions while adhering to established operating models and processes. Your role will also include troubleshooting at both basic and intermediate levels, ensuring that systems remain operational and efficient. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Strong understanding of application performance monitoring tools.- Experience with server and network troubleshooting.- Familiarity with operating system-level support across various platforms.- Ability to implement and manage software solutions effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Dynatrace Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Within the Siemens Infrastructure Project Management, you will be the key commercial partner for the Domestic/Export projects. You will be contributing to the financial transparency and ensure that the organization is having the necessary information for decision making on hand. Ensure the accuracy of project books and records and keeping our systems updated, e.g. SAP and ensure compliance with Siemens Financial Reporting Guidelines. Support the Project Manager in Project execution and set targets that are managed with due professional care and optimize the project gross profit, cash flow and assets and financing instruments. Proactively communicates with customer's representatives and manages solving of commercial issues. Drive Contract management throughout the project delivery phase including proactive opportunity and claim management strategies to maximize the project outcome. Optimize operating working capital throughout the project lifecycle to ensure positive free cash flow. Has knowledge of Commercial Project Management. Is aware about concepts in relation to POC accounting, NCM, Forex, Taxation. Add-on experience in PE management and accounting will help.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language)Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Monitoring Tool SpecialistRole Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.Must Have Skills: Candidates should have 14+ years industry experience in managing tools MF NNM Applications and Excellent network analysis fundamentals and robust troubleshooting skills Good To Have Skills: MF NPS/NA/UCMDB/Sitescope/OBM and Server Operating System (Windows/Unix/Linux), Network & Application Monitoring tools Knowledge. Industry Standard tool certifications will be preferred.Job Key Responsibilities a. NNM/NPS/NA/iSPI's Installation/Upgrade with ApplicationFailover and HA Environment.b. NNM Integration with multiple MF Tools as well as 3rd party tools.c. NNM/NA discovery and DDP Installationd. Configuring LDAP, SMTP and SSL on NNM/NA.e. Performing Router, Switches, Firewall, Load balancer discovery/trubleshooting.f. Troubleshooting of discovery failure and inetgation related issues.g. NPS Standard and customization reports and schudling.h. Experince on NNM/NPS/NA/iSPI migration. Technical Experience:a. Installation of Installation.b. Integration with NPS/NA/UCMDB, OBM and 3rd party tools like mywizard.c. Basic and Advanced Discovery Knowledge.d. NNM/NPS/NA console, custompoll, SNMP Traps, monitoring setting.e. Scripting - Perl, Shell, etc. for any cutomization and automation in NNM. Professional ExperienceGood understanding of ITIL framework Flexible to work in 24x7 environment Should have knowledge of SLAs OLAs and KPIs Well versed corporate ethics and compliance Team player who also works well independently self-motivated Work on the service improvement programs. Educational Qualification:Bachelor degree or Engineering and 15 years of full time education. Additional Information:Good communication, presentation, technical documentation, and collaboration skills. Qualification 15 years full time education

Skills/Experience: Good understanding of Video, Android Arch, Android tools like ADB, Fastboot, CTS, VTS, GTS and Python or Shell Domain: Video Testing Experience (years) : 2 to 4 years Location - Bengaluru,Hyderabad,Chennai,Pune

Skills/Experience: Good understanding of Camera Android Arch, Android tools like ADB, Fastboot, CTS, VTS, GTS and Python or Shell Domain: Camera Testing Location - Bengaluru,Hyderabad,Chennai,Pune

Skills/Experience: Good understanding of Audio Android Arch, Android tools like ADB, Fastboot, CTS, VTS, GTS and Python or Shell Domain: Audio Testing Location - Bengaluru,Hyderabad,Chennai,Pune

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :-This role is a pre-sales Solution Architect role who would manage the large and complex bid Solutioning including RFP response more from Services / Implementation perspective (and not product sales). Candidate must have a minimum delivery experience of 2 years of either of tools like HP OM, HP SiteScope, BPPM or Splunk monitoring and an added minimum experience of 3 years of delivering other ITSM applications like Service-now, BMC Remedy, HP Service Manager etc. Candidate having System Integration/ Project Implementation/ Product Pre-sales background to effectively architect, design, and deploy ITSM tools solution would be desirable. Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc. The candidate must have a strong background in ITIL methodologies including, Change, Incident, Problem and Knowledge Management. The resource must effectively identify the key customer requirements, seeking RFP clarifications, understanding compliance and SLA requirements, envisage the high-level solution and work with the Subject Matter Experts to come out with the efforts involved for its implementation. Roles & Responsibilities:- Manage large and complex bid Solutioning including RFP response more from Services / Implementation perspective- Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc- Identify key customer requirements, seek RFP clarifications, understanding compliance and SLA requirements, envisage high-level solution and work with the SME to come out with the efforts involved for its implementation Professional & Technical Skills: - BMC Remedy, Service-Now, HP OM stack, BPPM, Splunk and other tools related solutions, including understanding and documenting the architecture- Ability to generate High Level Design, High Level BoQ and other technical documents for Solutioning- Should possess a strong knowledge of Service-now technologies. Expert level knowledge of Service-Now ITSM Suite, Service-Now Asset Management, Service-Now Change Management and CMDB is required-Excellent verbal and written communication- Excellent client / customer relationship management skills at the executive level- Extensive client / customer service management skills- Good people management skills Additional Information:- University degree is a must, preferably MBA from leading institutes Qualification 15 years full time education