Associate Relationship Manager

Company Description

IDFC FIRST Bank was formed in December 2018 through the merger of IDFC Bank and Capital First, combining expertise in infrastructure finance and retail finance. The bank operates as a universal bank offering a wide range of financial services, from retail and corporate banking to wealth and treasury management. With a strong focus on ethical, customer-friendly, and technology-driven banking practices, IDFC FIRST Bank is renowned for its innovative and transparent products, such as ZERO FEE Banking and lifetime-free credit cards. The bank emphasizes financial inclusion, serving over 40 million customers, including women entrepreneurs and underserved communities. Working with IDFC FIRST Bank offers the opportunity to contribute to building a world-class, socially responsible banking institution in India.

Role Description

An Associate Relationship Manager at IDFC FIRST Bank plays a pivotal role in delivering exceptional customer service and strengthening client relationships. The candidate will focus on acquiring and managing a portfolio of clients, identifying their banking needs, offering customized financial solutions, and driving business growth. The role involves cross-selling bank products, providing guidance on financial services, ensuring compliance with regulatory guidelines, and maintaining high customer satisfaction. This is a full-time on-site position, based in Nagpur.

Qualifications

• Strong relationship management and communication skills to build and maintain client trust.
• Ability to analyze customer needs and provide tailored financial solutions.
• Knowledge of banking products, retail banking services, and cross-selling strategies.
• Proficiency in sales, business development, and achieving targets.
• Familiarity with regulatory guidelines and a commitment to ethical banking practices.
• Basic understanding of financial planning, loans, deposits, and investment products.
• Bachelor's degree in finance, business, or related fields. Previous experience in the banking or financial industry is a plus.