Associate Product Manager

Role Overview: You will be joining Refrens as an Associate Product Manager to contribute to the development and enhancement of the CRM software. Your role will involve collaborating with clients, providing insights to the sales team, and working with the engineering team to deliver key improvements to the CRM offering. This is a unique opportunity to directly impact a product that helps businesses effectively manage customer relationships and sales processes. Key Responsibilities: - Conduct in-depth research on client needs, market trends, and competitor CRM products to inform feature development and product positioning. - Engage directly with clients to gather feedback on CRM performance, identify pain points, and understand evolving business requirements. - Communicate client feedback to sales and product teams, supporting the development and refinement of CRM features. Ensure smooth coordination across teams from ideation to product release. - Assist in defining CRM product specifications, track product performance post-launch, and collaborate with the product team to iterate based on user feedback and market demands. Qualifications: - Bachelors degree in Business, Computer Science, or a related field. - Minimum 1 year of experience in product management or business analysis (experience in SaaS, especially CRM software, is a plus). - Strong communication, research, and analytical skills to effectively interact with clients and internal teams.,