16 Saas Software Jobs

Role Overview: As a Technical Support Lead at Phenom, you will be responsible for becoming an Integration Experience (IX) Subject Matter Expert within the Global Customer Care team. Your role will involve delivering exceptional support to customers, focusing on solving client problems, addressing escalations, providing proactive advice, contributing to product enhancements, and creating self-help assets. You will collaborate with various teams within the organization and wear multiple hats to ensure a phenomenal customer experience. Key Responsibilities: - Monitor and handle customer requests, troubleshoot and resolve issues, develop support documentation, and continuously seek ways to enhan...

You will be responsible for generating leads and contacting potential prospects through cold calls and emails. You will present our company's product to potential prospects and identify their needs to suggest appropriate products/services. Managing contracts with clients and closure will also be part of your responsibilities. Reporting sales results to the Sales Manager is a crucial aspect of this role. Key Responsibilities: - Generate Leads & contact potential prospects through cold calls and emails - Present our company product to potential prospects - Identify prospect's needs and suggest appropriate products/services - Manage contracts with clients & closure - Report to the Sales Manager...

Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to...

As an Operations and Customer Support Executive, you will be responsible for responding to client and internal queries in a timely and accurate manner, whether it be through phone, email, or chat. Your role will involve identifying customer needs, assisting in using specific features, educating customers, resolving basic technical issues, and ensuring smooth software adoption. Additionally, you will support the operations team by performing administrative and operational tasks, analyzing and reporting product malfunctions, and assisting in resolving team issues. **Key Responsibilities:** - Respond promptly to customer queries via phone, email, or chat. - Analyze and report product malfunctio...

Role Overview: Chargebee's Revenue Growth Management (RGM) platform is designed to assist customers in achieving their revenue objectives. It provides a user-friendly interface to implement growth strategies efficiently, tailored to specific needs, with an open architecture for seamless integration with revenue-critical applications, eliminating data silos. Key Responsibilities: - Achieve quarterly sales quotas by acquiring and expanding strategic target accounts. - Generate 3x-4x pipeline through inbound leads and outbound prospecting campaigns, utilizing use-case driven marketing content and case studies. - Lead high-value discovery and demo calls, penetrating Enterprise organizations to d...

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across more than 30 countries, we are fueled by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a Lead Consultant - C# Backend Developer to join our team. In thi...

You will report to the Director, Technical Support and work from the Pune office. As the Manager, Technical Support, you will lead a team of technical support professionals to ensure the delivery of high-quality technical assistance to customers. Your role will involve overseeing the daily operations of the technical support department, implementing efficient support processes, and collaborating with cross-functional teams to enhance customer satisfaction. Additionally, you will help develop and implement strategies to improve advanced support services and increase customer experience. Your responsibilities will include supervising, mentoring, hiring, and providing guidance to a team of Tech...

As a Technical Support Analyst at IBSFINtech, you will be part of a dynamic team in India's fastest growing FinTech company. We are looking for individuals with a passion for the FinTech industry and a track record of successfully delivering projects on time. In this role, you will play a crucial part in resolving medium to high complexity issues reported by our esteemed customers, utilizing your expertise in application design and configuration. Your responsibilities will include working closely with customers to understand their issues and documenting them accurately in the ticketing system. Drawing on your knowledge of application design and functionality, you will effectively solve custo...

The Manager, Consulting position at Domo involves leading an India-based team of business and technical consultants to effectively deploy the Domo solution while focusing on meeting customer business requirements. As the Manager, Consulting, you will work closely with the team to ensure high-quality delivery, active problem-solving, and operational enhancements. It is essential for you to be well-versed in the Domo solution to lead the team by example. Your key responsibilities will include optimizing the company's consulting business to maximize customer value and satisfaction, enhancing consulting operations for positive impacts on renewals and revenue growth, developing and maintaining st...

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spanning across more than 30 countries, we are fueled by our natural curiosity, entrepreneurial agility, and commitment to creating enduring value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our profound business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this. We are currently seeking applications for the position...

Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to...

Overview The Stacks team is dedicated to standardizing and improving the backend technology stacks at Atlassian, with a focus on Java, Node.js, Python, and Golang. Our mission is to provide a robust, secure, and developer-friendly platform that enables teams to build high-quality apps at scale. We are the center of excellence for engineering standards. If you are passionate about technology with deep expertise in Java, Node or other supported stacks and want to help drive forward the state of the art for all of Atlassian, we would love to have you on the team. What We Do Deliver and maintain Golden Images for all supported tech stacks, ensuring secure and reliable base images for app develop...

As a Technical Support Engineer (TSE) at Phenom, you will serve as a frontline technical resource for customers and partners. Your role involves collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality enhancements, and creating self-help assets to reach a broader customer base. You will be part of a team dedicated to delivering an outstanding technical support experience to our business customers. From problem identification to resolution, you will take ownership of the customer experience over the phone and Web, collaborating with others when necessary to engage subject matter experts, Engineering, or Management. Your dai...

Saleshandy is a leading SaaS-based cold email outreach software that helps SDRs scale their email outreach and enhance deliverability. With 70% of our customers based in the US and UK, we are a globally recognized brand that enables sales teams to generate meetings consistently and productively. If you're passionate about sales, love a good challenge, and thrive in a fast-paced environment, we want you on our team! What You'll Do: Hit sales targets and own the full sales cycle. Build and maintain key customer connections. Ensure customer satisfaction and resolve issues quickly. Identify trends and areas for improvement. Collaborate with the product team to enhance the product based on custom...

The Application Support I is an entry-level role within the Global Product Support department at Trintech. In this position, you will collaborate with Accounting and IT professionals from various countries who use Trintech solutions. Your primary responsibility will be to deliver first-tier application support to customers through phone, web, or email interactions, ensuring that their issues are effectively resolved and their expectations are exceeded. Key responsibilities of this role include: - Identifying, troubleshooting, and resolving issues reported by customers. - Collaborating with team members to efficiently address customer concerns and escalating complex issues to subject matter e...

The Manager, Consulting will lead an India-based team of business and technical consultants at Domo. In this role, you will be responsible for successfully deploying the Domo solution by focusing on key customer business requirements. Your main responsibilities will include optimizing the consulting business, improving consulting operations, developing and maintaining strategic client relationships, driving efficiency in consulting utilization, and managing the India-based Domo Consulting team. You will collaborate with various functional areas of the business to ensure effective knowledge sharing and team participation. It is important for you to possess a thorough understanding of the orga...