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eClerx
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Associate Process Manager

Associate Process Manager

eClerx

1 - 4 years

2 - 6 Lacs

Mumbai

Posted:3 weeks ago| Platform:

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Skills Required

it services assurance process control quality assurance agile standard operating procedures operations management project management team management production regulatory process management process documentation team leading customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 2 to 7 years of experience.

Roles and Responsibility

Manage and oversee the development and implementation of new processes and procedures.
Collaborate with cross-functional teams to identify areas for improvement and implement changes.
Analyze process data and metrics to optimize performance and efficiency.
Develop and maintain process documentation and standard operating procedures.
Ensure compliance with industry standards and regulatory requirements.
Provide training and support to team members on new processes and procedures.

Job Requirements

Strong understanding of IT Services & Consulting principles and practices.
Excellent analytical and problem-solving skills with attention to detail.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong communication and interpersonal skills, with the ability to collaborate with teams.
Experience with process management tools and technologies, such as Agile methodologies.
Strong knowledge of process control measures and quality assurance techniques.

About Company

eClerx Services Ltd. is a leading provider of IT services and consulting solutions, committed to delivering high-quality results and exceptional customer experiences.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

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Associate Process Manager