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Associate Process Manager

Associate Process Manager

eClerx

1 - 4 years

2 - 6 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

standard operating procedures data analysis it services process management process documentation operations management project management team management process transition training change management incident management team leading itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 7-9 years of experience.

Roles and Responsibility

Manage and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to identify and prioritize project requirements.
Develop and maintain process documentation and standard operating procedures.
Analyze data and metrics to measure process performance and make informed decisions.
Identify and mitigate risks associated with process changes or improvements.
Provide training and support to team members on new processes and procedures.

Job Requirements

Strong understanding of IT Services & Consulting industry trends and best practices.
Excellent communication, leadership, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and decision-making skills with attention to detail.
Experience with process management tools and technologies.
Ability to collaborate effectively with cross-functional teams.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

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Associate Process Manager