Associate, People Group Shared Services

As an Associate in the People Group Shared Services COE, your primary responsibility is to support common people group transactions to ensure People Group, business leaders, and team members receive timely support. By handling various HR-related tasks such as resolving employee inquiries, data audits, form processing, and basic reporting and tracking, you will contribute to the overall efficiency of People processes and enable Ryan to focus on business priorities. Your key responsibilities in this role include: - Creating a positive team experience - Responding promptly to employee and manager inquiries related to People - Supporting key People processes like performance management, merit and promotion cycles, and employee life cycle events from onboarding to offboarding In terms of client support, you will: - Monitor, respond, execute, and escalate email or ticketing system inquiries for Talent Acquisition, HR Business Partner, and Benefits teams - Own and process Workday transactions following standard operation procedures - Providing accurate transaction processing support to team members - Assisting in creating and delivering reports for the business - Conducting audits on key Workday Employee, Position, and Organization attributes - Maintaining a high level of confidentiality To add value, you will: - Optimize data integrity through regular audits to ensure employee and job data accuracy - Resolve duplicate, inaccurate, or unclear information - Support testing and roll-out of system enhancements - Complete tasks assigned by leadership with urgency and confidentiality Qualifications required for this role include: - Graduate degree - 1-3 years of experience in Human Resources with computer literacy in Microsoft Office - HRMS experience, with preference for Workday proficiency Computer skills essential for this role include intermediate proficiency in Microsoft Word, Excel, Outlook, and Teams. In the work environment: - You will work in a standard indoor setting - Long periods of sitting while working at a computer are expected - Regular interaction with employees at all levels of the firm is required This company is an Equal Opportunity Employer, providing equal opportunities to individuals with disabilities and veterans.,