Associate (Mediation)

Job Description: Associate (Mediation)

Location: Mumbai, India
Employment Type: Full-time

Key Responsibilities

• Develop a strong understanding of Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR) concepts.
• Drive new projects and initiatives related to mediation, ODR programs, training, and institutional collaborations.
• Research emerging mediation models and contribute to thought leadership initiatives.
• Administer and manage mediation cases on the Presolv360 platform end-to-end.
• Coordinate efficiently with mediators and parties to ensure smooth communication and case progression.
• Collaborate with leadership to design and execute innovative mediation programs and processes.
• Gather insights and feedback from users and mediators to suggest improvements to platform features and workflows.
• Build and maintain strong relationships with mediators, institutions, and ecosystem partners.
• Coordinate mediator empanelment, training, and ongoing engagement activities.
• Represent Presolv360 at external mediation events, forums, and professional dialogues.

Skills & Qualifications

• 1–2 years of relevant experience, preferably in ADR/ODR or dispute resolution-related roles.
• LLB / LLM degree is mandatory.
• Excellent drafting, written, and verbal communication skills.
• Strong proficiency in MS Word and other documentation tools.
• High attention to detail with a structured and organized approach to work.
• Willingness to learn, take initiative, and work independently.
• Strong interpersonal skills with a passion for people-centric work and access to justice.

Job Type: Full-time

Pay: ₹400,000.00 - ₹600,000.00 per month

Application Question(s):

• Do you hold an LLB or LLM degree?
• How many years of experience do you have in ADR / ODR / mediation / legal operations?
• Have you previously managed or coordinated mediation cases (case administration, scheduling, documentation, or party coordination)?
• What tools or platforms have you used for case management, documentation, or legal workflows?
• Briefly explain your understanding of Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR). (Short answer)
• Why are you interested in working in the ODR and mediation space? (Short answer)

Education:

• Bachelor's (Required)

Work Location: In person