Associate manager transport

Location: Noida

Job Summary:

We are seeking a highly motivated and experienced Transportation Team Manager to oversee and manage the

transportation operations within our BPO environment. The ideal candidate will have a strong background in

transportation logistics, team management, and process optimization. As the Manager of the Transportation Team,

you will be responsible for ensuring the efficient, timely, and cost-effective transportation of personnel and materials

while managing a team of transportation coordinators and support staff.

Key Responsibilities:

• Team Management: Lead, supervise, and mentor the transportation team, providing guidance, performance

evaluations, and professional development.

• Operational Efficiency: Oversee daily transportation activities, including scheduling, route planning, and

coordination with drivers, vendors, and other stakeholders to ensure timely and effective transport solutions.

• Budget and Cost Management: Manage transportation budgets, track costs, and implement strategies to

optimize expenditure, ensuring that transportation operations are cost-effective.

• Quality Assurance: Develop and implement processes to monitor the quality of service, ensuring adherence

to safety regulations, timeliness, and customer satisfaction.

• Problem-Solving: Address transportation-related issues such as delays, accidents, or logistical challenges,

ensuring prompt resolutions.

• Data Reporting and Analysis: Monitor transportation metrics, analyse data, and generate regular reports on

key performance indicators (KPIs) related to transportation efficiency, safety, and cost.

• Vendor and Supplier Coordination: Manage relationships with third-party transportation providers,

negotiating contracts, ensuring compliance with service level agreements (SLAs), and fostering positive

partnerships.

• Compliance and Safety: Ensure compliance with transportation regulations, company policies, and safety

standards to maintain a secure and reliable transportation service.

• Process Improvement: Identify and implement continuous improvement initiatives to streamline

transportation processes, improve efficiency, and enhance service delivery.

Skills and Qualifications:

• Education: Bachelors degree
• Experience: Minimum 5+ years of experience in transportation management or logistics, with at least 1+

years in a supervisory or managerial role, preferably within a BPO environment.

• Technical Skills: Microsoft Office Suite (Excel, Word, PowerPoint), and data analysis tools.
• Communication: Good verbal and written communication skills, with the ability to effectively interact with

stakeholders, vendors, and team members at all levels.

• Knowledge of Regulations: Familiarity with transportation safety regulations, industry standards, and best

practices.

• Adaptability: Ability to thrive in a fast-paced, constantly changing environment and adapt quickly to new

challenges.

Preferred Qualifications:

• Experience in BPO: Prior experience working in a BPO environment is highly desirable, particularly with teams

that involve logistics or transportation management.

Neither Provana, nor any third-party recruitment firm we work with, shall ever ask a candidate to pay at any stage to

secure employment with the Company. All candidates are considered on their merit and the selection of candidates

is based on our rigorous screening process. Any person or firm offering a position with the Company for a fee is

considered an unprofessional and unethical practice and any prospective employee or candidate facing such a

demand from anyone is encouraged to never accept it and immediately report it on ethics@provana.com with all

relevant details