Associate Manager, Publisher Success (NL)

Job Description

About Affinity Affinity is pioneering new frontiers in AdTech: developing solutions that push past today s limits and open new opportunities. We are a global AdTech company helping publishers discover better ways to monetize and enabling advertisers to reach the right audiences through new touchpoints. Operating across 10+ markets in Asia, the US, and Europe with a team of over 450 experts, we are building privacy-first ad infrastructure that opens opportunities beyond the walled gardens. Role: Associate Manager, Publisher Success Work Location: Mumbai (Malad) Product: Nucleuslinks About Role: We are looking for an individual who has up to 2+ years of Onboarding and client servicing experience with online publishers in the affiliate industry. Should have worked in the affiliate space or an tech company . Preferable for the western countries US, UK and Europe. Roles & Responsibility: Creative negotiations skills for SaaS sales. Act as the primary point of contact for NucleusLinks publisher accounts. Lead onboarding, product training, and implementation of NucleusLinks technology. Monitor account performance and proactively identify areas for improvement. Conduct regular performance reviews and deliver insights-backed optimization recommendations. Work cross-functionally with tech, product, and affiliate network teams to troubleshoot issues and execute improvements. Collaborate on marketing and educational content to drive adoption of key features. Stay current on affiliate marketing trends, networks, and best practices. Contribute feedback to the product team to inform roadmap and feature development. Drive quarterly growth in revenue from existing publishers. Update the CRM with new opportunities, contacts and notes on every deal. Network with existing clients at industry events in target markets. Develop a feedback loop with the marketing, operations and product teams at Mumbai HQ to keep the improving the products. Required Skills: Great communication skills - oral and written - in English. Knowledge of the business concepts and technologies in digital publishing - like ad servers, end-points (APIs, JS, SDK), pricing models, and deal structures. 2+ years of experience doing business with publishers in digital media. Fluent with PowerPoint to create decks which highlight the value add for the publishers. Fluent with Excel to create business models and deal simulations. Confidence to present our product and solutions in front of top execs at publishers. Good analytical skills (i.e.. ability to decipher problems and growth areas from reports)