Associate Manager - Lease Administration Abstractions

Job Summary/Introduction:

Essential Functions

• Lead a team of 10-15 people responsible for the full Lease Administration abstraction services scope.
• Coordinate abstractions from transition teams and regional teams.
• Assign and track projects through the quality control process.
• Manage client, vendor, and landlord relationships.
• Review CAM, escalations, and lease documents.
• Streamline processes to drive efficiencies within the team.
• Approach client interactions with a customer-first mindset.
• Support and lead special projects assigned by the manager.
• Ensure data integrity and maintain portfolio reminders.
• Identify potential conflicts in lease agreements and provide feedback.
• Generate and distribute client reports, ad hoc reports, and research as needed.
• Establish and maintain relationships with internal and external clients.
• Assist in new client setups when necessary and also preparing process manuals & standard SOP’s
• Review abstracts prepared by team members.
• Ensure project delivery meets expectations within budget and specifications.
• Adapt to changing priorities and requests while managing workload effectively.
• Assist in Query handling of the peers and junior associates to facilitate better decision-making with thorough QC.
  

Education & Experience

• Bachelor's degree or equivalent experience.
• 10-12 years of relevant experience in lease administration or related field.
• Experience with Lease Harbor, Visual Lease, Pro Lease, Lease Accelerator, or Co-Star preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).