Associate Manager, Banking Solutions

About the Company:

Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market the most major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse payments at scale. Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for the scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India. With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses. The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.

Our products:

• Payment Gateway:

  Razorpay is a full-sized payment solution that allows businesses to accept, process, and disburse payments within its product suite. The platform provides your business with access to payments via many modes such as credit card, debit card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data performance and insights to make informed business decisions. Read more at these places: https://razorpay.com/payment-gateway/

• RazorpayX:

  Razorpay is reimagining how businesses manage money by simplifying business banking with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the Neo-Business Banking space and is currently in 0 to 1 stage. Read more at these places: https://razorpay.com/blog/what-is-a-neobank/, and https://razorpay.com/blog/category/business-banking/

• Razorpay Capital:

  Razorpay Capital is a lending platform that allows MSME’s to meet their cash flow challenges. Using Razorpay Capital, companies can manage financial challenges of their business through quick settlements and collateral-free loans. Read more at these places: https://razorpay.com/capital/

About the Role

Associate Manager

This position is ideal for someone who enjoys understanding payment flows, working with APIs, and managing cross-team communication in a fintech environment.

Key Responsibilities

• Coordinate with

  Engineering and Product

  teams to track BBPS-related development and certification milestones.
• Work with

  Merchant Onboarding

  and

  Operations

  teams to ensure timely activation of billers and settlement configurations.
• Support

  testing and certification

  processes with NPCI and partner banks for BBPS onboarding.
• Maintain project trackers, documentation, and dashboards for internal and external stakeholders.
• Assist in preparing business and technical reports for BBPS volume, transaction success rates, and issue tracking.
• Identify and escalate blockers early, ensuring timely follow-ups and cross-functional alignment.
• Contribute to internal process improvements for BBPS merchant and issuer onboarding.

What We’re Looking For

• 2–4 years of experience in

  payments, fintech, or banking operations

  , preferably with exposure to

  BBPS or Cards flows

  .
• Strong coordination and communication skills — able to work seamlessly with tech, product, and business teams.
• Basic understanding of

  API workflows

  , payment transaction lifecycles, and reconciliation processes.
• Analytical mindset with strong attention to detail and ability to manage multiple parallel workstreams.
• Self-starter with a problem-solving approach and eagerness to learn new systems.

Good to Have

• Prior experience working with

  NPCI frameworks

  (BBPS, IMPS or Cards).
• Familiarity with

  banking integrations

  or

  bill payment

  processes.