Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Hyderabad
>
Globallogic
>
Associate Lead / POD Lead

Associate Lead / POD Lead

Globallogic

5 - 10 years

4 - 6 Lacs

Hyderabad

Posted:8 hours ago| Platform:

Apply

Skills Required

operations management vetting medical insurance interpersonal skills teaching professional development client communication service level agreement gis soft skills training drafting strong communication skills legal performance management communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description:

GlobalLogic is looking for Associate Lead plays a key role in managing day-to-day team operations, ensuring timely delivery of tasks, maintaining quality standards, and supporting the team in achieving project goals. The role involves coordinating with internal and external stakeholders, guiding team members, and providing leadership support to ensure smooth execution of business processes.

Requirements:

Roads Navigation,LG - Local Geometry, IR - Important Roads, IS - Intersections, Restrictions, Highways, Lane guidance / Lane mapping, Roads - Creating/Editing/Modifying/Deleting, Navigation etc.,
Worked with Any Mapping Domain
Shrinkage, Attrition, Productivity, Quality, ETA’s/Targets/SLA/TAT/EVALS, Performance assessment/review
People/Process/Project/Performance management, Client communication, Documentation(project related), Risk assessment, Mentor & Groom

Job Responsibilities:

Associate lead should be able to handle 20+ members
Deliver SLA along with excellent reporting metrics
Excellent communication skills along with Contextual understanding
Conduct briefings & team meetings for status updates, new product information, policy and procedure change etc.
Monitor associate escalations, coach and provide constructive feedback on performance to individuals on a regular basis.
Do 1-1 with team members regarding performance parameters, self appraisal, quarterly appraisal of the team members based on stack ranking.
Enthusiastic to learn new concepts & strong communication skills to convey the same to the team and client.
Required Interpersonal skills like - Behavioral, Confidence, Positive approach/attitude towards team or situations.
Thinking approach with quick understanding of the real time challenges to reach targets and step forward to share the same to superior.
Should have knowledge of handling sensitive situations and decision making
Proactive in nature and ability to lead the teams with knowledge under pressure by establishing an environment which creates the team fun at work simultaneously.
Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
Operations management:
Drive the team towards business goals as per SLAs (Service Level Agreements) defined by client (SLAs might be linked to Quality,
Productivity (individual), Production (team), shrinkage, time spent on tool, TAT, etc.)
Maintain, create and check the daily process reports
Check the daily tasks and prioritize as per requirements
Assign work to the team and follow up & identify key challenges for the assigned task on a daily basis and come up with solutions
Perform quality audits and share quality feedback

What We Offer:

Exciting Projects:

Collaborative Environment:

Work-Life Balance:

Professional Development:

Excellent Benefits:

Fun Perks:

More Jobs at Globallogic

Automation QA Engineer

Gurgaon

5 - 10 yrs

INR 15 - 22 Lacs

Java Data Engineer

Noida, Pune, Bengaluru

7 - 12 yrs

INR 20 - 35 Lacs

DevOps Engineer(Night Shift)

Gurugram

5 - 10 yrs

INR 20 - 27 Lacs

Pune | .NET + Angular

Pune

3 - 5 yrs

INR 15 - 25 Lacs

React Js Lead

Noida

8 - 10 yrs

INR 20 - 35 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Globallogic

Software Development

Santa Clara CA

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Associate Lead / POD Lead