Work from Office
Full Time
1. Ensuring quality and time efficient production of documents
2. Ensure all process tasks are completed
3. Ensure self and team is escalating critical issues to Department Head/Lead thereby ensuring a seamless process flow
4. Provide ideas to remove complexity and increase productivity by process improvement/lean processes.
5. Contribute actively in documenting procedures and work instructions.
6. Actively ensure that team always engages positively with any stakeholders and maintain a high service level
7. Ensure data integrity and strict adherence to SLAs
8. Own, coordinate and delegate work as required
9. Work across functions to identify root cause to breaks and contribute to find resolutions
10. Support team members in the completion of assignments.
11. Back-up in all other areas as needed.
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