Associate General Manager – Business Process Optimization (RPA)

Responsibilities

• Work closely with the business units for understanding the functional requirements for RPA/Agentic AI
• Develops and configures automation processes as per the technical design document to meet the defined requirements
• End to End process assessment for Automation feasibility
• Create and maintain documentation related to projects, process mapping, business requirement, functional and technical specification, coding, design test script, test plan and go-live release notes
• Work with developers in resolving any open issues during development of project
• Think out of the box to identify work arounds and re-design processes.
• Design, develop and test complex Robotics Process Automation solutions using latest technologies
• Employ agile development practices including test driven development and deployment automation Continuous Integration to improve overall execution speed and product quality
• Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
• Provide strategic direction and advisory services to clients on the application of RPA tools and concepts and the benefits / value aligned to client objectives
• Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation
• Working with client stakeholders (Business, Risk & IT) to approve, install, develop, configure and test RPA software
• Engage business and support functional heads to formulate strategic goals and define plans to achieve them
• Participates in planning for implementation of solutions, including defining requirements, proof of concepts, identifying processes for RPA and feasibility with various process owners across the organization
• Prioritizes multiple projects / run scrum of scrums
• Work closely with Technical Lead in understanding the functional and technical design
• Develops and configures automation processes as per the technical design document (TDD) to meet defined requirements
• Experienced in providing dependable estimates and contribute towards developing estimation guidelines
• Support business intake activities, as a technology subject matter expert
  

Qualifications

QUALIFICATIONS