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Associate Executive

0 - 2 years

1 - 3 Lacs

hyderabad

Posted:2 days ago| Platform: Naukri logo

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Skills Required

active listening voice process logical approach analytical strong communication skills customer service solving queries healthcare bpo verbal communication communication skills customer support excellent communication skills customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: Healthcare Process Executive

  • Key Responsibilities:

  1. Handle inbound and outbound calls as per business requirements
  2. Book appointments for patients and explain healthcare packages in detail
  3. Apply medical knowledge or process understanding to support patient queries

  • Work Schedule

  1. 5-day working with 2 split week offs

  2. Rotational shifts for male employees

  3. Day rotational shifts for female employees

  4. No cab facility provided


  • Desired Candidate Profile

  1. Minimum qualification: 10+2 or Graduation (any stream)
  2. Strong communication skills in English (mandatory)
  3. Knowledge of regional languages such as Telugu, Hindi, Odia is preferred
  4. Good knowledge of medical terms or healthcare processes
  5. Ability to work in

    rotational shifts

    and adapt to business needs
  6. Prior experience in healthcare BPO or customer service preferred

  • Interview Process

  1. HR Screening
  2. Operations Round
  3. Client Round
  4. Versant Test

  • Interview Timings: 10:00 AM 2:00 PM

  • Location: https://share.google/FMDarV3jPEeeL7cmE

  • CTC: 2.1 LPA – 2.8 LPA

Contact Person: Garima

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