Associate - Document Management

Document Management

Key Responsibilities

• Develop and implement document management policies and procedures. Organize,
  

• Maintain version control and ensure timely updates to documents
• Convert paper documents to digital format and manage digital archives
• Monitor document workflows and resolve access or technical issues
• Collaborate with cross-functional teams to support documentation needs
  

Qualifications

• Bachelor’s degree in information management, Library Science, or B-com
• 2–3 years of experience in document or records management
• Proficiency in document management systems (e.g., SharePoint, M-Files)
• Strong attention to detail and organizational skills
• Familiarity with data privacy and compliance regulations
• Excellent communication and problem-solving abilities
  

Core Competencies

• Service Orientation – Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers’ evolving, long-term needs – the focus is on SERVICE
• Result Orientation – Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency – the focus is on achieving RESULTS
• Initiative – One must not only understand and accept the responsibilities towards his/her job; but also, proactively works towards identifying challenges and its resolution – the focus is on seeking SOLUTIONS
• Professionalism – Should have in-depth knowledge of all functions and displays not only required skill set, but also ethics and integrity while conducting the job – the focus is on PROFESSIONALISM
• Cooperation – One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives – the focus is on TEAMWORK
• Communication/Feedback – Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives – the focus is on OPEN COMMUNICATION
  

Hiring Process

• Technical / HR Interviews
• Assessment