Associate Director

Designation

Location -

Work Mode

Notice Period

Educational Requirement -

Experience -

Role:

We are looking for a professional with experience in the Information Technology industry. The

candidate will be responsible for managing technology solutions and data systems that enable efficient service delivery and impact measurement. With a strong grounding in data management and systems integration, the ideal candidate will be adept at translating organizational needs into effective technology solutions. Familiarity with development sector operations will be valuable in understanding the specific context and needs of end users and stakeholders.

Core Responsibilities:

1. STRATEGIC TECHNOLOGY PLANNING & PROCESS IMPROVEMENT

• Collaborate with program and domain teams to understand operational workflows and proactively identify areas where technology can improve efficiency and data-driven decision-making.
• Support the implementation of technology solutions aligned with organizational priorities and defined roadmaps.
• Work with the senior leadership to translate strategic goals into executable plans, including tools and process improvements.
• Assist in documenting, mapping, and streamlining key business processes to support digital transformation initiatives.

2. DATA & MONITORING ENABLEMENT

• Work closely with the Monitoring and Evaluation (M&E) team to support the effective use of data for program insights and decision-making.
• Assist in the implementation and maintenance of information systems that enhance data collection, visualization, and reporting across projects.

3. IT INFRASTRUCTURE & TECHNOLOGY DEPLOYMENT

• Support the maintenance and improvement of existing IT infrastructure across SNEHA locations.
• Assist in evaluating hardware, software, and network requirements to ensure smooth deployment and functioning of applications.
• Monitor availability of devices, connectivity, and system access for staff, and escalate requirements to senior leadership for planning and budgeting.
• Maintain documentation related to IT assets, licenses, and support contracts

4. TECHNOLOGY PARTNER MANAGEMENT

• Support identification and coordination with vendors and partners for technology development and implementation.
• Support the evaluation and coordination of technology partners, and assist in managing contracts and deliverables within defined cost, time, and quality parameters.

5. CHANGE MANAGEMENT & CAPACITY BUILDING

• Facilitate and communicate the need, progress, and benefits of automation to build user ownership and inspire engagement in implementation.
• Build internal team capacity on technological tools and processes.
• Assist in monitoring IT operations and suggest improvements to enhance usability and efficiency.

profile and cover letter

References are highly appreciated any of your friends or colleagues.