Associate Director-Product Operations

day in the life at Innovaccer: Strategic Planning: Begin the day with a strategy session to align product goals with overall business objectives, ensuring the product roadmap is up-to-date and aligned with market needs. Team Collaboration: Conduct daily stand-ups with the product management and engineering teams to review progress, address roadblocks, and ensure timely delivery of product features. Customer Insights: Analyze customer feedback and data to identify pain points and areas for improvement and translate these insights into actionable product enhancements. Cross-Functional Meetings: Collaborate with marketing, sales, and customer success teams to discuss product launches, go-to-market strategies, and customer adoption plans. Process Optimization: Review and optimize product development processes to enhance efficiency, reduce time-to-market, and ensure high-quality product releases. Stakeholder Communication: Update senior leadership and key stakeholders on product performance, upcoming releases, and strategic initiatives during weekly briefings. Market Research: Stay abreast of industry trends, competitor activities, and emerging technologies to inform product strategy and maintain a competitive edge. Performance Metrics: Monitor key performance indicators (KPIs) to assess product health and make data-driven decisions for continuous improvement. Preffered experience: Experience and Industry Knowledge: MBA with 7+ years of experience, at least a few years in R&D operations role, ideally within B2B settings, with a preference for backgrounds in B2B SaaS. Understanding of R&D is crucial. Strategic and Analytical Skills: Ability to lead strategic planning and execution, use data to drive decisions, and manage comprehensive product programs. Experience with product development lifecycle is essential. Communication and Interpersonal Skills: Exceptional writing and storytelling skills, capable of producing high-quality content for diverse audiences. Strong interpersonal abilities to collaborate effectively across teams and influence without direct authority. Technical Proficiency: Advanced skills in MS Office (Excel, PowerPoint, Word) and Google Suite (Sheets, Docs, Slides), along with product automation tools and CRM systems. Interpersonal Skills: Exceptional interpersonal skills with a self-starter attitude and the ability to drive initiatives independently.