As an International Web and Chat Support executive in this full-time role, you will be responsible for providing online support to overseas clients through chat and email. Your key responsibilities will include: - Providing back support to Overseas Clients. - Engaging in online web and chat support. - Chatting with two or three clients simultaneously. - Managing email support efficiently. - Delivering process-based information to clients. The work location for this role is in person.,
Provide excellent customer service through email, chat, and voice channels. Resolve customer inquiries promptly and professionally. Assist customers with product details, order tracking, and returns. Maintain accurate documentation of customer interactions. Collaborate with team members to enhance service quality.