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Associate Director - Myntra Supply Planning

Associate Director - Myntra Supply Planning

Myntra

8 - 13 years

22 - 27 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

supply planning operations supply chain use cases solutioning machine learning customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

We are seeking a strategic and execution-oriented leader to drive fulfilment experience, operational speed and capability development across our supply chain network. This role will lead the design and implementation of above charters along with initiatives to enable infrastructure and cost optimization to support scalable, high-speed operations

Key Responsibilities:

Speed Programs

Own and execute overall speed improvement programs, especially in Metro and Tier 1 cities
Work with cross functional and business teams for the speed charter
Leverage Machine Learning models to drive aggressive clawback strategies and optimize delivery timelines.

Fulfilment Experience

Lead initiatives to improve the end-to-end fulfilment journey, with a focus on returns experience and customer experience metrics
Identify key problem statements and drive the solutioning and implementation of the same with operations, product and design teams

Control Tower & Capability Building

Work with the control tower teams to design and operationalize key use cases with real-time monitoring, exception management and decision-making.
Drive to scale operational capabilities to support evolving business and customer needs.

Infrastructure & Investment Planning

Identify and plan infrastructure additions to support growth and speed objectives
Lead cost planning and investment strategies aligned with fulfilment and operational goals

Strategic Integration

Drive strategic projects providing solutions to key business verticals for their scale up, expansion and customer experience

Skills & Experience:

10- 12 years of relevant experience in program management & execution in Supply planning domain
Continuous strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints
Ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization.

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Myntra

E-commerce, Fashion Retail

Mumbai

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Associate Director - Myntra Supply Planning