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Acuity Knowledge Partners
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Associate Director- IT process

Associate Director- IT process

Acuity Knowledge Partners

12 - 19 years

18 - 30 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

End User Support Ms Office Applications User Support Governance End User IT Operations End User Computing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Acuity Knowledge Partners

Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide.

The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation.

Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder.

Job Purpose

This is a challenging position within Acuity Information Technology, reporting up to IT Director.
The candidate must be very motivated and willing to take on challenges, learn new concepts and be willing to multi-task to succeed.

The role is to work on enhancing user satisfaction and overall technology experience .

Key Responsibilities

Customer Focus in delivering solutions. Ability to manage Stakeholder expectations.

Ability to identify and resolve user experience issues.

Proven ability to multi-task and manage up in a complex environment. Deliver results with changing priorities and ad hoc deliverables within tight timeframes utilizing individual contributions and within a team concept.

Ability to understand the importance of following Governance processes; capturing and maintaining updated metrics for reporting within a project.

Strong written, verbal, and presentation communication skills. Ability to present project status to various levels of personnel. Solid use of Microsoft Office applications to enhance project deliverables and attain results.

Strong & proven positive leadership skills in words, actions, results. Lead and embrace change and operational efficiencies within the position and project team context.

Qualifications

Bachelor Degree or Equivalent area of study, preferably in technology/business or equivalent.

PMP certification preferred

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