Associate Director, Fraud Model Management and Governance Lead

Role Overview: As an Associate Director, Fraud Model Management and Governance Lead at HSBC, you will play a vital role in overseeing and enhancing the operational analytics supporting all regions. Your responsibilities will include defining and designing KPIs, leading the implementation of analytic frameworks, managing CTB initiatives, ensuring enhanced control, and optimizing business operations to streamline processes, improve customer experience, and mitigate risks. You will need to understand key business goals, prioritize projects, facilitate iterative delivery, resolve operational issues, engage vendors, plan project reporting, and adhere strictly to compliance and operational risk controls. Key Responsibilities: - Define and design KPIs based on business needs and trends analysis in a dynamic environment - Lead the implementation of analytic frameworks to optimize business operations - Manage CTB initiatives to enhance operational analytics processes and reduce expenses - Understand business goals and priorities, distilling them for specific business partners - Facilitate iterative delivery and ensure a continuous flow of work across business and IT - Engage vendors, discuss demands, and align strategies to FCS Strategy - Plan and oversee project and program level reporting - Establish quality standards for project timeliness and deliverable accuracy Qualification Required: - Postgraduate degree in quantitative disciplines preferred - At least 13 years of hands-on experience in Data Analytics, Statistical Modelling, and Machine Learning - Strong analytical skills with business analysis experience - Experience in retail financial services with knowledge of operational processes and regulatory considerations - Excellent communication, leadership, and decision-making skills - Ability to manage cross-functional and cross-regional stakeholders effectively Additional Company Details: HSBC is one of the largest banking and financial services organizations globally, operating in 62 countries and territories. The company aims to enable businesses to thrive, economies to prosper, and individuals to fulfill their hopes and ambitions. HSBC values its employees and offers opportunities for professional growth and impactful careers.,