Associate Customer Experience

As an Associate Customer Experience at UnShaadi in Gurgaon, you will have the opportunity to directly interact with customers. Your main responsibility will be to serve as the initial point of contact for clients, ensuring a positive customer experience. Key Responsibilities: - Utilize your Customer Support, Customer Experience, and Customer Service skills to assist customers (Freshers are welcome to apply) - Demonstrate excellent communication and interpersonal skills while interacting with clients - Thrive in a fast-paced environment and adapt quickly to changing situations - Showcase problem-solving and decision-making abilities to resolve customer issues effectively - Previous experience in a customer-facing role is advantageous - Possessing an MBA qualification is mandatory for this role UnShaadi is an offline social platform that aims to facilitate connections with exceptional individuals, aligning with the progressive spirit of India. The salary for this position at UnShaadi is in the range of 3LPA (with a 1PLA variable component based on performance). For further information or inquiries, you can contact kritika@unshaadi.com.,