Senior Associate - Customer Experience

The Associate Customer Experience role at UnShaadi in Gurgaon is a full-time on-site position where you will be responsible for interacting directly with customers. As the first point of contact for clients, you will play a crucial role in ensuring a positive customer experience. Key responsibilities include providing customer support, leveraging customer service skills, and maintaining excellent communication and interpersonal skills. The ability to thrive in a fast-paced environment, coupled with strong problem-solving and decision-making abilities, will be essential for success in this role. Prior experience in a customer-facing role is considered a bonus, although freshers with relevant skills are also encouraged to apply. The salary range for this position is 3LPA with a 1PLA variable component based on performance. If you are interested in this opportunity, please reach out to kritika@unshaadi.com to learn more and apply.,