Associate, Creative Operations

Job Description

Job Description Who We Are: Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. Role Summary The Associate, Creative Operations, will be responsible for efficiently handling operational tasks, ensuring accuracy, and supporting various creative operations. This role involves Job# creation, assisting with vendor chargebacks, submitting invoices from digital marketing agencies, and creating POs for marketing-related expenses. The Associate will assist the NY team in processing invoices from digital and social marketing agencies (e.g., Facebook-Instagram, 360i, and Criteo), submitting requests for display advertising and promotions, and maintaining an archive of live ads. Additionally, the Associate will work closely with creative partners & communicate with multiple stakeholders to ensure operational excellence, propose improvements, streamline processes, and take on new responsibilities as the role evolves. The ideal candidate will demonstrate strong attention to detail, problem-solving abilities, and excellent collaboration skills. They should be comfortable with change, challenge conventions, and contribute positively to a team environment. Key Qualifications Bachelor’s degree from an accredited four-year college or university (preferably in Marketing, Economics, Data Science, or Business Management). 1–2 years of experience in marketing or a related field. Strong interpersonal skills with the ability to collaborate across teams. Excellent written and verbal communication skills. Exceptional attention to detail and troubleshooting abilities. A proactive mindset and adaptability to process changes. Role Description Create and edit POs and Job# entries for expenses under Creative Operations and Marketing. Assist NY print production and photoshoot post-production teams with processing invoices from digital marketing agencies, freelance staff, and freelancers before their due dates. Submit new supplier requests and amendment requests in Wrike for vendors. Support the Digital Asset Management Team by creating image file paths/names for editorial decks and Wrike requests for various digital projects. Collaborate daily with the Creative Operations team, Project Management, and Finance teams. Develop innovative approaches to workflow problem-solving. Collaborate cross-functionally with the Editorial Fashion Team and Content team as needed. Accommodate and implement process changes in the workflow. Communicate and collaborate with vendors and stakeholders to resolve payment inquiries and issues effectively. Support the Same Management team with data dashboards, tracking and weekly reporting Your Life And Career At Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.