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EXL
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Assistant Vice President

Assistant Vice President

EXL

0 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

strategy service management planning analytics consulting efficiency

Work Mode

On-site

Job Type

Full Time

Job Description

Plan, develop and execute the operational strategy for the business unit to ensure client satisfaction, revenue growth and profitability for the business unit. Ensure efficient service delivery, revenue management, operational planning, and mining within existing clients for new business opportunity through sustained delivery.

Essential Functions

Grow account in all LOB’s Operations Management, Analytics and ConsultingDeliver savings to Client operations with appropriate sign offsEnsure that given client operations are run efficiently to ensure higher profitabilityMaintain and increase FTEs as per the budgetGenerate additional revenueReducing operational costsEvaluate spans of BAU and low complexity processesFTE headcountRevenue from the BU Vs. TargetDeliver guaranteed productivity improvement Gross Margin for the BUMEI (Manpower Efficiency Index)Ensure client satisfaction on all SLA’s and given parameters

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EXL

Business Process Management / Analytics

New York

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Assistant Vice President