Assistant Store Manager

3 - 7 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Assistant Store Manager at / SAADAA, you will be responsible for overseeing the day-to-day operations of our offline retail store. Your main duties will include ensuring an exceptional customer experience, driving sales, and leading a motivated team. You should be a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. **Key Responsibilities:** - **Store Operations Management:** Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. - **Team Leadership:** Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets. - **Customer Experience:** Create a welcoming shopping experience by engaging with customers, addressing queries, and ensuring high levels of satisfaction. - **Sales & Revenue Growth:** Drive sales and profitability by implementing effective strategies to meet and exceed sales targets. - **Inventory Management:** Monitor stock levels, coordinate with supply chain teams, and ensure proper stock replenishment. - **Visual Merchandising:** Oversee the store's presentation to align with the brand's aesthetics and appeal to customers. - **Data Analysis & Reporting:** Analyze store performance, sales trends, and customer feedback to provide actionable insights. - **Problem Solving:** Address operational issues, customer complaints, or staff concerns promptly and effectively. - **Compliance & Safety:** Ensure adherence to safety, hygiene, and compliance standards at all times. - **Store Maintenance:** Maintain cleanliness, organization, and functionality to create a positive environment. **Qualifications:** - Bachelor's degree in Retail Management, Business Administration, or a related field preferred. - Proven track record of achieving sales targets and managing retail operations. - Experience in managing teams and handling customer escalations. - Strong organizational skills and the ability to multitask effectively. - Proficiency in MS Office and basic retail software tools. If you are passionate about delivering exceptional customer experiences, building strong relationships, and driving sales in a retail environment, / SAADAA offers you the opportunity to be part of a team that values simplicity and better basics in life. You will work with empathetic problem solvers, have room for growth, and enjoy a culture of continuous learning.,

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