Assistant Store Manager - Jewelery Background Only

The Store Manager at ORRA Fine Jewellery plays a crucial role in overseeing the retail operations, ensuring top-notch customer service, and driving sales performance. As the Store Manager, you will be expected to demonstrate strong leadership qualities, possess a comprehensive understanding of market and consumer trends, and showcase a successful sales background in the retail sector, particularly in the jewelry industry. Your responsibilities will include managing retail operations efficiently to maintain a seamless store environment and uphold visual merchandising standards. You will be tasked with formulating and executing sales strategies, monitoring sales metrics, and evaluating performance to achieve set targets. Providing exceptional customer service by handling customer inquiries, collaborating with customer order and repair teams, and delivering outstanding service will be a key aspect of your role. Moreover, you will be responsible for introducing new promotions and offers while securing approvals for additional discounts. Leading and inspiring the store team, conducting interviews, and offering performance feedback will be essential in fostering a positive work environment. Desired Skills: - Minimum of 4-5 years of experience in sales leadership, with a preference for the jewelry retail sector. - Profound knowledge of market and consumer trends specific to the jewelry industry. - Proven track record of meeting and surpassing sales goals. - Outstanding leadership and team management capabilities. - Exceptional customer service and interpersonal aptitude. - Strong analytical and problem-solving skills. - Willingness to work flexible hours, including evenings, weekends, and holidays. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, life insurance, and Provident Fund. The work schedule involves rotational shifts, and there is a yearly bonus structure in place. Experience in retail sales and jewelry sales, each for a minimum of 5 years, is required for this role. The work location is on-site.,