Assistant Restaurant Manager

Company Description

NutrioBox

Role Description

As an Assistant Restaurant Manager, you will be responsible for ensuring smooth and efficient café operations during your assigned shift. You will support the Restaurant Manager in day-to-day functioning, staff management, and customer service excellence.

Roles & Responsibilities

• Oversee café operations during the assigned shift and ensure a smooth handover to the next shift.
• Review the shift handover document, communicate with the Restaurant or Area Manager, if required, and plan effectively for the day.
• Supervise and manage team discipline, punctuality, and task delegation.
• Explain menu items and ingredients to customers and assist them in selecting dishes based on their preferences.
• Take customer orders and ensure accuracy and timeliness in service.
• Handle customer feedback and resolve any service-related conflicts promptly.
• Monitor cleanliness, hygiene, and overall ambiance of the outlet.
• Conduct inventory checks, manage stock levels, and maintain accurate records.
• Ensuring team members are well-groomed, in uniform, and follow hygiene protocols as per company guidelines.
• Train and guide team members on basic tasks and customer service etiquette.
• Addressing and resolving issues during shifts or escalating them to the Restaurant or Area Manager when necessary.

Who can apply:

• Experience: 2-4 years in hospitality or QSR industry (mandatory).
• Diploma / Bachelors in hospitality or hotel management preferred.
• Have strong leadership & communication skills.
• English Proficiency is mandatory (Spoken and Written), and Microsoft Office.
• Customer service orientation and problem-solving mindset.

Location:

1. NutrioBox cafe Sector 15 Gurugram

2. NutrioBox cafe DLF Phase 2 Gurugram

Salary

For more information or to apply, mail us at recruitments@nutriobox.com.