Assistant Relationship Manager

3 - 8 years

3 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

  • Guide new franchise partners in center setup and ensure timely system access (IDs, payment mapping, order processing) in coordination with Finance.

  • Schedule Zoom/Google Meet calls to monitor setup progress.

  • Coordinate with Business and COT teams for smooth center launch and timely release of franchise agreements.

  • Ensure EPMS setup with accurate details and fee card; coordinate EPMS and academic training sessions.

  • Gather feedback from product/process trainings and share insights with stakeholders.

  • Support marketing launch plans with the Brand team and ensure timely dispatch of center kits with Supply Chain.

  • Assist partners in fee card finalization.

  • Monitor NPS, conduct regular surveys, and take corrective actions.

  • Provide 6-month handholding support with structured 30-60-90 day feedback touchpoints.



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