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Teleperformance (TP)
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Assistant Manager

Assistant Manager

Teleperformance (TP)

5 - 10 years

5 - 6 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Escalation Management Inbound Voice Process Attrition Management Bpo Customer Service Shrinkage Control Inbound Customer Service Domestic Voice Process CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position: Assistant Manager / Dy. Manager - Required (Asst. Manager - Dy. Manager) level candidate for Renowned MNC Company in Bangalore.(TP) Experience: 5-10 years in Business Excellence and Integrated Management Systems. Job Description : Ensure all activities related to IMS is within timeline. Ensuring and implementation of management review meetings process inline with various management systems requirement. Organizing Business Excellence Apex Council meeting on monthly basis. Capability Development of people. Effective Communication Skill. Secure & Safeguard People. Knowledge in Business Excellence Model. Knowledge in Integrated Management System. Inbound/ out bound voice Experience. Marginal Competency : Time Management Continuous Improvement. Data Driven Decision Making. Risk Management. Presentation Skill. Salary: Negotiable as per skills & Experience Immediate joining or with in 15 days preferred. Women are preferred. Job Types: Full-time, Permanent Salary: 5 LPA - 7 LPA depends on work experience and skills. Benefits: Provident Fund Schedule: Day shift: rotational 1 week off. Contact details: please share relevant Resumes to ramya.ramya1@teleperformancedibs.com PH No: 8050980644 Best Regards Ramya V

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Assistant Manager