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Job Type

Full Time

Job Description

Customer Order Management : Regional Accounts : 228 customers - Tamil Nadu Order entry (SAP P13 system, contract pricing, Promo validation, FOC orders) Back-order management (Price change request, order validation, order rejections) Bottleneck management (Exception management - Customer order allocation) Approval Framework (Plant change, credit limits, incompletion log) Material availability Customer Returns & Claim Management : C4C - service tickets process & closure (Complaints & all queries) Creation of work-on, CQS processing Customer logistics (Fine distribution): LDC Inbound & Outbound collaboration with stakeholders (Chennai) Transport debit notes & insurance claims recovery Weekly visit to LDC Commercial Operations: AR management - collections, OD, defaulters, risk mitigation & dunning Channel finance - Onboarding new accounts, co-ordination with customer, bank & sales team Customer credit management (queries & enhancement request)- South region CD statements, CN postings (region specific) Local vendor bills validation & payment co-ordination with OSP (FSR) Demo Inventory management -Co-ordination with RSM (Respective Sales office)

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Robert Bosch Engineering and Business Solutions Private Limited
Robert Bosch Engineering and Business Solutions Private Limited

Engineering and Technology Services

Chennai

3000+ Employees

493 Jobs

    Key People

  • Sanjay Sharma

    Managing Director
  • Ravi Pillai

    Head of Engineering Services

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