Assistant Manager

Role & responsibilities

An Assistant Manager is responsible for implementing workflow procedures based on direction from the company's SOP. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

l Provide assistance to unit Manager in all administrative & operational matters, documentation & reporting

l Taking Feedback via feedback form from Customers min. once in a week submitted to Unit Manager.

l Expense controlling - Checking of Accounting records, keep track of major expenses(Like Phone Bills, Electricity, Maintenance ) and suggest corrective actions in a way to Control the expenses to Unit Manager

l legal licensing work( Cinema License, Food License, Health License, Electrical License & R&B License)

l Asst. Manager / HOD in all administrative matters.

l Suggest innovative ideas for revenue generation to Unit Manager

l Work as per the guidance of the Manager.

l Proper training to new joinee and guide him for effective work as per his JD

l Maintain relationship with staff and inform manager about any updates

l Looking after staff matters and staff related issues.

l Manage and communicate shift schedule of staff.

l Communicate and make understand of Policies, rules and regulation to staff.

l Check and monitor that all staff must punch as per time schedule allocated.

l Check and monitor uniform and batch must wear by all staff.

l Sanction leave and keep leave records.

l Take daily attendance report and monitor late coming and early going.

l Follow leave rules framed by HO.

l Look after housekeeping and maintain property clean and shining.

l Look after all maintenance related issues and make sure, it will complete in time.

l Look after security personnel, include safety and security measures.

l Each incoming and outgoing material should be noted and monitored, maintain system for that.

l Behavior and manners of staff should be checked and keep updated regularly.

l Take care of viewers satisfactions and resolve any matters arise from viewers.

l Ensure at most satisfaction and comfort of viewers.

l Look after waste reduction in food court and canteen.

l Send regular report to concern person at HO for revenue generated in each head.

l Monitor and keep updated accountancy records.

l Handle cash and deposit it to bank.

l Scheduling of movie show screen wise.

l Look after proper advertisement for movie.

l Look after overall functions of Box-office, monitor Govt. compliance.

l Co-ordinate with internet banking and maintain updated records.

l Entertain Govt. officials in your area with applying understanding, whom to entertain.

l Keep records of all FOC tickets and fast food.

l As and when called for meeting at HO. Managers have to remain present with all data required and present before management.

l Finalize and communicate in written roles and responsibilities of each staff. Send one copy to HR dept.

l Without prior permission of HR dept. any recruitment is not permitted. Any relieving will be communicated immediately through mail to HR dept.

l Apply your credibility and suggest to management for any better change in space usage, system etc., and suggest innovative ideas for revenue generation.

l Job description is in line with the appointment letter.

l Sense of owner ship and profitability should always be in the mind.

l Always make sure that image of the organization should not be hampered in any case.

l Any other task assigned by management

Preferred candidate profile

- Any Graduate Can apply.

- Should have good communication and pleasant personality

- Well versed in client service and cinema operations

- Prior experience in Cinema industry

- Go getter attitude and ready to accept challenges.

- Flexible working in shifts.