Assistant Manager Quality

Job Summary

The Assistant Manager Quality is responsible for supporting the Quality Manager in planning, implementing, and monitoring quality systems, processes, and standards. The role ensures product/service quality, manages audits, drives continuous improvement, and leads quality teams to achieve organizational quality goals.

Key Responsibilities

• Assist in developing and implementing quality management systems and SOPs.
• Monitor product/service quality and ensure compliance with internal and external standards.
• Lead the quality team in daily operations, inspections, and testing activities.
• Conduct internal audits, prepare audit reports, and ensure closure of non-conformities.
• Analyze quality data, identify trends, and recommend corrective and preventive actions (CAPA).
• Coordinate with production/operations to resolve quality issues.
• Drive continuous improvement initiatives such as Lean, Six Sigma, 5S, Kaizen, etc.
• Conduct training for staff on quality standards and best practices.
• Maintain documentation, quality records, and reporting dashboards.
• Support customer audits, supplier audits, and external regulatory inspections.