Assistant Manager

Role & responsibilities

Key Skill Set-

Insurance -

Designation- Team Leader

Team Size- 30-35

Major Job Responsibilities

• Tele sales Management:

  Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service.

• Customer Relationship Management:

  Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth.

• Team Oversight & Development:

  Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members.

• Sales Target Achievement:

  Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers results and contributes to overall business goals.

• Resource & Shift Management:

  Organize team resources effectively, including managing staff schedules, absences, and leave planning to ensure smooth operations.

• Continuous Improvement:

  Identify opportunities for process enhancements, driving initiatives that improve performance, efficiency, and customer satisfaction.

How to Apply Interested Candidate can share their updated CV at himanshiverma@policybazaar.com or WhatsApp - 9069719390

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