Assistant Manager - Outlet

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Chennai, India. As an integral part of our team, you will play a crucial role in ensuring smooth operations, maintaining high service standards, and driving customer satisfaction.

• Oversee daily outlet operations, ensuring efficient service delivery and adherence to company standards
• Manage staff scheduling, training, and development to maintain a high-performing team
• Handle financial responsibilities, including cash management, inventory control, and cost optimization
• Implement and maintain customer service excellence, addressing guest inquiries and resolving issues promptly
• Collaborate with other departments to ensure seamless coordination of services
• Conduct regular staff briefings and performance evaluations
• Ensure compliance with health, safety, and hygiene regulations
• Assist in organizing and executing promotional events and food promotions
• Maintain accurate records, including daily logs, incident reports, and inventory checks
• Identify areas for improvement and implement strategies to enhance operational efficiency

• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Good working knowledge of MS Excel, Word, & PowerPoint
• High degree of professionalism with sound human resources management and business acumen capabilities