Assistant Manager/ Manager - Client Servicing

Propvantage Proptech

4 - 6 years

5 - 7 Lacs

Mumbai

Posted:2 months ago| Platform:

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Skills Required

CRM Management Client Relationship Management Client Servicing Customer Service Management Client Account Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager/ Manager Client Servicing

Roles & Responsibilities

Build strong personal relationships with clients as their primary point of contact
Take client handover from sales team and understand the clients requirement
Coordinate with clients for collating necessary data points
Coordinate and assist the uploader with the data points
Act as the functional bridge between the client and the platform
Follow up regularly with existing clients to ensure they are happy
Listen to the needs of the market and share insights with product team
Sourcing, onboarding and managing channel partners on to the platform

Skills

Experience in post-sales client management in Proptech or with a real estate clients
Inter-departmental coordination
Possessing a sharp eye for detail and strong customer service orientation
Possessing superior presentation skills
Excellent speaking and writing skills
Well-versed with Excel and CRM software
Ability to manage a large number of clients simultaneously

Preferred candidate profile

Experience: Relevant 4-6 years with Real Estate Clients, Proptech, IPC or Property mandate firms.

City

Interested candidates, please submit your resume to: hr@keydemand.in

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