Job
Description
As an Assistant Manager at IHG Hotels & Resorts, you will play a critical role in supporting the Manager/Senior Manager by delivering accurate, timely, and insightful management information to various stakeholders. You will possess a proactive mindset, strong analytical capabilities, and a passion for leveraging new technologies, including AI tools, to drive efficiency and add value through smarter ways of working. Your key accountabilities will include: - Ensuring timely and accurate loading of data from multiple sources into reporting systems or dashboards, including IHG and Hotel Management reporting of actuals, budgets, forecasts, and other analytical needs. - Validating incoming data for completeness, consistency, and accuracy according to defined rules and business logic. - Performing regular data audits to maintain data integrity and identify anomalies. - Assisting in the automation and streamlining of regular reports using tools like GCP, Kyvos, Tableau, etc. - Translating business requirements into meaningful reports and insights for decision-makers. - Acting as the first point of contact for stakeholders using reporting tools and data outputs. - Providing training, guidance, and troubleshooting support on tools. - Gathering feedback and requirements from users to improve existing tools and reporting processes. - Identifying opportunities for process improvements in data handling, validation, and reporting workflows. - Collaborating with Production Support/GT Development teams to implement enhancements and ensure data infrastructure supports business needs. - Maintaining clear documentation of data sources, processes, validation rules, and issue logs. - Communicating technical concepts and data insights in a clear, business-friendly manner. - Ensuring the delivery of high-quality, accurate data and reports within agreed timelines. - Proactively flagging issues that might delay delivery and suggesting mitigation strategies. - Training/coaching less experienced team members of the Data Solution team. - Being responsible for global passback adjustments in Essbase. - Assisting in the year-end application rollover process and other global projects as required. Qualifications and Experience required: - Education: Degree in Accounting, Finance, Business, or international equivalent. - Experience: 5+ years of experience with team handling in a management accounting or reporting position, preferably including hotel reporting and forecasting. Key Skills & Knowledge: - Experience in data extraction, transformation, and loading (ETL) from various systems or databases. - Proven track record of working with large data sets, identifying data quality issues, and applying validation rules. - Familiarity with data governance, data accuracy, and reconciliation processes. - Exposure to KPIs, metrics, and performance dashboards, preferably in finance. - Strong analytical skills to derive insights from data and highlight issues. - Advanced Excel skills (pivot tables, lookups, macros, Power Query). - Exposure to ERP systems (e.g., Oracle, PeopleSoft) and data warehousing concepts is a plus. - Experience supporting internal stakeholders with reporting tools and data-related queries. - Ability to translate business requirements into reporting logic and data models. - Strong communication skills to explain data issues or report logic to non-technical users. - Practical knowledge of automating reports and reducing manual intervention in data handling processes. - Experience in identifying process inefficiencies and implementing improvements using tools or scripting. - Familiarity with key metrics used in that function can help tailor reports more effectively. At IHG Hotels & Resorts, you will be part of a company that values connections, collaboration, and personal growth. With a wide range of benefits and a unique and inclusive culture, there is always Room for You to belong, grow, and make a difference. If you believe you can contribute to our team, hit the "Apply" button and start your journey with us today.,
